Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Meticulous bartender with background spanning all aspects of food service industry. Skilled at waiting tables, kitchen prep and serving drinks. Offers top-notch mixology and new drink creation skills. Customer-oriented bartender well-versed in overseeing movement of liquor, beer and specialty drinks. Diligent in intricate supply restocking tasks and customer area cleanliness. Strong team leader and bar staff trainer lends hands-on organization and understanding to approach. Maintain smooth, efficient and profitable bar by consistently meeting customer needs while controlling costs. Knowledgeable about all types of beer, liquor and mixed drinks. Serve safe-certified and experienced in monitoring guests for signs of extreme intoxication. Reliable and hardworking bartender familiar with working alone or with team to serve more than 1,000 customers per shift. Experienced overseeing complex server waitstaff, food delivery and customer support operations. Thriving interpersonal and multitasking skills honed in fast-paced environment. Experienced Bartender with6 years of experience in field. Strong ability to improve team performance and grow bar sales through exceptional customer service and leadership skills. Industrious Bar Back with broad experience in variety of bars. Remains calm and poised in fast-paced environments. Prepared to handle high-volume service situations.

  • Health codes compliance
  • Alcohol ordering
  • Extensive spirits knowledge
  • Anticipating guest needs
  • Outstanding customer service
  • Maintaining glassware stock
  • Beer, wine and soju cocktails
  • Maintaining a clean bar
  • Outgoing personality
08/2016 to 01/2021 Bartender Regal Cinemas Corporation | Charlotte, NC,
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
  • Reinvented classic cocktails to complement new menu options.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Offered preferred tables and other special accommodations to VIP customers.
  • Prepared and served drinks in high-volume environment.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Monitored patrons to keep alcohol consumption at designated levels.
  • Inventoried glass and stemware, cutting costs through effective inventory management.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Designed and implemented new cocktails to drive customer interest and sales numbers.
  • Engaged in small talk with patrons to build rapport and earn repeat business.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Trained new bartenders to increase knowledge of drink preparation and upselling techniques.
03/2015 to 11/2017 Banquets Bartender/Server Aaa Mid-Atlantic | Forest Park, GA,
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
01/2012 to 12/2014 Retail Sales Associate Abercrombie & Fitch | City, STATE,
  • Built customer loyalty by engaging with and identifying product needs of customers.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
  • Increased customer service feedback scores by delivering outstanding service to customers daily.
  • Dressed in sample and completed garments for photographs and displays.
  • Generated brand awareness and positive product impressions to increase sales.
  • Followed all company policies, rules and procedures to promote company goals and maintain safety.
  • Supported managers with organizing store and showcasing new items in eye-catching displays.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Education and Training
Expected in 08/2014 Bachelor of Science | Mechanical Engineering San Diego State University, San Diego, CA GPA:

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  • Bachelor of Science

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