Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

I have been in Service Industry for many years. I love people. I love meeting new people and helping people. I love being able to assist and help people in a positive way. I am wanting to change from the food service industry over to help people in other ways. I strive to work in an office setting assisting people with whatever their needs are at that time. I have worked for an Opthamologist in the past and assisted with all the pretests as well as all contact lens fits and I absolutely loved my job. I am looking to work in that type of office environment again.

Skills
  • Inventory Management
  • Dedicated team player
  • Telephone etiquette
  • Patient callbacks
  • Reliable and trustworthy
  • Friendly, positive attitude
  • Balancing the cash register
  • Outgoing personality
  • Food service
  • Cash and credit transactions
  • Basic accounting
  • Cash register operation
  • Courteous
  • Employee training
  • Safe serving knowledge
  • Alcohol ordering
  • Health codes compliance
Experience
Bartender, 05/2020 - 04/2021
Compass Group Usa Inc Edmond, OK,
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Designed and implemented new cocktails to drive customer interest and sales numbers.
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Trained new bartenders to increase knowledge of drink preparation and upselling techniques.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
  • Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Prepared and served over drinks in high-volume environment.
  • Prepared mixed drinks and poured wine, beer and nonalcoholic beverages for patrons per shift.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Monitored patrons to keep alcohol consumption at designated levels.
  • Engaged in small talk with patrons to build rapport and earn repeat business.
  • Replenished bar glasses, garnishes and condiments.
  • Backed up cashier staff to process customer orders and payments.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Maintained spotless, well-stocked bar organized and ready for any customer demand.
  • Took food and drinks to bar and table customers.
  • Removed, washed and polished empty glasses, took plates to kitchen and discarded trash.
  • Verified adequate levels of supplies such as linens and trays and restocked low items.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Executed cash transactions quickly and accurately.
  • Supported serving staff in delivering accurate and well-presented food orders.
  • Greeted guests with friendliness and professionalism.
  • Offered product samples, answered questions and suggested products.
Assistant Manager, 01/2020 - 05/2020
David J Joseph Kansas City, KS,
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Supported sales management initiatives to optimize business development.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Assisted Manager in evaluating employee performance and cultivating improvement initiatives.
  • Delegated daily tasks to team members to optimize group productivity.
  • Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Completed inventory audits to identify losses and project demand.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
  • Recommended accessories and delivered details regarding latest promotions to increase sales.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Maintained accurate and attractive merchandise displays to maximize purchases.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Managed cash register operations using POS system, including processing sales and returns.
Server, 03/2019 - 10/2019
Highgate Senior Living Great Falls, MT,
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Provided exceptional service to customers per day in the Restaurant establishment.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Sent orders to kitchen staff by POA.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Calculated charges, issued table checks and collected payments from customers.
  • Greeted newly seated guests quickly and efficiently.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Rearranged tables and chairs, located or rolled extra silverware to prepare for large groups.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Office Assistant, 01/2015 - 01/2018
Legends Ridgefield, WA,
  • Offered diverse clerical support to office team members, including managing correspondence, answering telephone calls and tracking documentation.
  • Processed daily paperwork efficiently to support smooth office procedures.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Tracked office stock and maintained inventory in neat and organized fashion.
  • Maintained business records by updating customer information.
  • Monitored calendars and scheduled appointments based on the Doctors availability and established load limits.
  • Greeted guests upon office entry, including customers, delivery persons and official representatives.
  • Scheduled and confirmed appointments.
  • Performed all pretesting to patients
  • Explained and demonstrated how to correctly use contacts
Education and Training
GED: , Expected in
-
Trinity Valley Community College - Athens, TX
GPA:

Business English

Introduction to Accounting

Introduction to Spread sheets

Business Law

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Resume Overview

School Attended

  • Trinity Valley Community College

Job Titles Held:

  • Bartender
  • Assistant Manager
  • Server
  • Office Assistant

Degrees

  • GED

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