Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Hello, my name is Jessica and I am almost 19 years old. Despite my young age, I am very hard working. I become very passionate about my jobs even if they aren't what I will be doing the rest of my life. I am currently attending UMD with a biology major hoping to peruse medicine or possibly teaching college students. I am looking into those career choices because i know that both I will be helping a person in one way or another. I hope to inspire people to be more hard working and shoot for their dreams. Besides work I really enjoy being outdoors. I was raised in bemidji Minnesota so I came to love fishing and hunting. I paint and play the piano. I absolutely love to travel and hope to be able to see the world one day.
Skills
Liquor, wine and food service
Check payment processing
Wine pairings
Dining customer service
Menu memorization
Wonderful people skills
Very outgoing
Hardworking
Very positive
Very good with memorization
Good listener
Determined
Meticulous service
Kind and caring
Experience
Bartender and Server , 03/2020 to 08/2020 Think Aksarben – Omaha, NE,
Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
Engaged in small talk with patrons to build rapport and earn repeat business.
Stocked bar with beer, wine, liquor and related supplies.
Made product recommendations to customers based on preference, food pairings and special promotions.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Barista, 03/2019 to 03/2020 Regal Cinemas Corporation – Forest Hills, NY,
Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
Protected store assets and facilities by complying with company policies and procedures.
Operated cash register, collected payments and provided accurate change.
Greeted guests with pleasant smile and superior customer service.
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Protected customers by regularly cleaning and sanitizing work areas and equipment.
Cleaned and sanitized work areas, utensils and equipment.
Enthusiastically engaged customers during busy periods to keep mood light and fun.
Memorized official and off-menu preparations to serve all customer beverage desires.
Educated customers on beverage menu items and provided samples of daily brews.
Gave details on coffee blends and preparation descriptions to customers.
Waitress, 09/2016 to 12/2018 Francesca's Collections, Inc. – Syracuse, NY,
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Retail Sales Associate, 06/2017 to 01/2018 Formalities – City, STATE,
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Completed all assigned training to stay updated on important policies and procedures.
Fostered customer retention by assessing and meeting product needs.
Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Answered questions about current promotions and resolved issues according to store policies.
Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
Helped customers by answering questions and locating merchandise.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Built customer loyalty by engaging with and identifying product needs of customers.
Education and Training
High School Diploma: , Expected in 05/2024 University Of Minnesota - Duluth - Duluth, MN GPA:
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