Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.
Skills
blankContentIdentifier
Alcohol Ordering
Outstanding Customer Service
Safe Serving Knowledge
Beer, Wine andCocktails
Cash Handling and Management
Teamwork and Professionalism
Multitasking and Prioritization
Experience
11/2021 to Current
BartenderWyndham Hotels & Resorts Inc. – Raleigh, NC,
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Upsold customers from shelf to premium brands to help boost sales.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Completed regular bar inventories and daily requisition sheets.
Trained new bartenders on drink preparation and upselling techniques.
Talked easily with patrons to build rapport and earn repeat business.
Prepared new garnishes, juices and other perishables daily.
Interacted with customers, completed transactions and maintained work areas according to relevant professional standards and codes.
Created unique cocktails for special events.
Created signature beverages to increase revenue and patron loyalty.
Reinvented classic cocktails to complement new menu items
05/2020 to 11/2021
Bar ManagerIron Hill Brewery – Huntingdon Valley, PA,
Interviewed, hired and trained staff to improve customer retention and bolster sales.
Resolved escalated customer complaints to maximize satisfaction and loyalty.
Maintained detailed inventory of bar supplies and stocked work areas.
Planned and coordinated special events to boost customer numbers and profits.
Controlled labor costs by adjusting schedules and workflows to align with anticipated customer demands.
Drafted operational manuals and created food and liquor inventory systems.
08/2019 to 04/2020
Customer Service RepresentativeSuper Service Today – Medford, MA,
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.