LiveCareer-Resume

bartender resume example with 12+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Outgoing bartender skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies and independently handling customer issues. Analytical problem-solver successful at managing time and preparing for future guests with efficient side work, maintaining entrances and balancing server loads to optimize operations. Smoothly set up reservations, coordinate events and monitor routine dining room activities. Collaborative, hardworking and efficient in prioritizing and handling simultaneous tasks.

Skills
  • Special dietary requirements
  • Price memorization
  • Hors d'oeuvres service
  • Point of Sale (POS) system operations
  • High-volume dining
  • Menu memorization
  • Effective customer upselling
  • Food safety understanding
  • Table setting arrangements
  • Liquor, wine and food service
  • Menu knowledge
  • Prompt table clearance
  • Check payment processing
  • Conflict and dispute resolution
  • Sales techniques
  • Relationship management
  • Seating assignment preparation
Experience
01/2020 to Current Bartender North Italia | Washington, DC,
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Checked identification of customers to verify age requirements needed for purchase of alcohol.
  • Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Collected and polished glassware, keeping adequate stock for expected customer loads.
  • Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins.
06/2017 to 02/2020 Bartender/Cocktail Waitress The Hub Sports Bar | City, STATE,
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Filled ice bins throughout shift and cleaned them after every nightshift I would work.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Promoted customer safety by maintaining current list of available ride services for inebriated customers.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Promoted products to customers to enhance bill totals with high-profit items.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, providing pleasant dining experience to customers and smoothing process for wait staff.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Recognized VIP customers immediately and provided special treatment, including preferred tables.
  • Trained new waitresses in the years I was there to help increase thier knowledge of drink preparation and upselling techniques.
07/2014 to 07/2017 Bartender/Waitress The Drunken Donkey | City, STATE,
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Checked identification of customers to verify age requirements needed for purchase of alcohol.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
  • Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins.
  • Collected and polished glassware, keeping adequate stock for expected customer loads.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Promoted customer safety by maintaining current list of available ride services for inebriated customers.
  • Trained many new bartenders in those years to increase knowledge of drink preparation and upselling techniques.
  • Recognized VIP customers immediately and provided special treatment, including preferred tables.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, providing pleasant dining experience to customers and smoothing process for wait staff.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Promoted products to customers to enhance bill totals with high-profit items.
02/2009 to 07/2014 Host/Server/Bartender Twin Peaks | City, STATE,
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Answered telephone to provide establishment information and take party reservations.
  • Answered questions about food and order statuses for waiting customers.
  • Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Promoted desserts, appetizers and specialty drinks.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols. I would also travel to the new stores we would be opening and train the staff there, so that when we would do our soft opening the girls would be knowledgeable about the drinks and food before we would have our grand openings. This was my favorite part of training. I was right there hands on training them to be the best they could be.
Education and Training
Expected in 06/2011 to to High School Diploma | Liberty High School, Frisco, TX GPA:
Expected in to to | Meeting And Event Planning Collin County Community College District, Plano, TX GPA:

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Resume Overview

School Attended

  • Liberty High School
  • Collin County Community College District

Job Titles Held:

  • Bartender
  • Bartender/Cocktail Waitress
  • Bartender/Waitress
  • Host/Server/Bartender

Degrees

  • High School Diploma
  • Some College (No Degree)

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