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Bartender Resume Example

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BARTENDER
Summary

Maintain smooth, efficient and profitable bar by consistently meeting customer needs while controlling costs. Knowledgeable about all types of beer, liquor and mixed drinks. ServeSafe-certified and experienced in monitoring guests for signs of extreme intoxication.

Friendly Bartender with expertise in concocting cocktail drinks and alcoholic beverages. Familiarity with numerous drinking-making techniques. Capable of maintaining composure when under pressure and tending to a thirty guest bar. Offering three years of experience in providing patrons with superior service.

Skills
  • Outstanding customer service
  • Beer, wine and soju cocktails
  • Alcohol ordering
  • Safe serving knowledge
Experience
Company Name | City, StateBartender09/2017 - 03/2020
  • Prepared and served over 100 drinks per shift in high-volume fine dining environment.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Checked identification of customers to verify age requirements needed for purchase of alcohol.
  • Planned and updated menus to capitalize on changing trends in customer preferences.
  • Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Promoted products to customers to enhance bill totals with high-profit items.
  • Introduced seasonal promotion to menu, increasing monthly sales percentages.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Designed and implemented new cocktails to drive customer interest and sales numbers.
  • Recognized VIP customers immediately and provided special treatment, including preferred tables.
Company Name | City, StateHost/Server Trainer02/2015 - 08/2017
  • Set up and decorated menu marketing boards with current specials information and drink features.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
  • Checked dining and serving areas every ten to fifteen minutes in order to verify proper cleanliness and readiness for guests.
  • Helped to plan and execute parties for more than 20 guests, including coordinating menus and preparing tables.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
  • Answered telephone to provide establishment information and take party reservations.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Monitored dining area to assess server capacity and accurately estimate wait times.
  • Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Greeted guests entering restaurant and gathered information to seat groups or place on waitlist, distributing pagers to waiting guests.
  • Answered front of house phone to inform customers of wait times, take reservations and recordto-go orders.
Company Name | City, StatePersonal Stylist06/2012 - 01/2014
  • Maintained current knowledge of retailer's and boutique's product offerings, merchandise quality, and prices through routine research and comparison.
  • Provided one-on-one client consultations to ascertain fashion preferences and make professional recommendations which ensured satisfaction with new image.
  • Shopped for and assembled complete or partial wardrobe collections for numerous client needs, including special occasions, image modification, new profession or to complement body changes.
  • Listened to customer feedback and responded to maintain or improve processes.
  • Inspected equipment and work stations to comply with established standards and regulations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education and Training
Pacific Grove High School | City, StateHigh School Diploma2010
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Resume Overview

School Attended

  • Pacific Grove High School

Job Titles Held:

  • Bartender
  • Host/Server Trainer
  • Personal Stylist

Degrees

  • High School Diploma

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