Reliable and hardworking Bartender works autonomously or in teams to serve over 150 customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment. Customer-oriented Bartender well-versed in overseeing wine, beer and liquor. Diligent in intricate restocking tasks and cleanliness. Strong team leader and staff trainer with hands-on approach. Responsible and skilled at making custom drinks and maximizing business revenues with top-notch service. Works well with team members to meet all customer needs in fast-paced environments. Good money handling, problem-solving and time management abilities. Dedicated and driven secretarial professional skilled in organizing paperwork, setting up contracts and managing mail with accuracy and efficiency. Proficient in assisting with payroll, invoicing and payment processing. Certified in MS Office and proficient user of Quickbooks.
- Outstanding customer service
- Anticipating guest needs
- Suggestive selling
- Safe serving knowledge
- Health codes compliance
- Employee training
- Food service
- Cash and credit transactions
- Basic accounting
- Service-oriented mindset
- Courteous
- Balancing the cash register
- Cocktail list development
- Maintaining a clean bar
- Organizational ability
- Outgoing personality
- Prioritization and time management
- Accounts receivable and payable
- Invoicing and billing
- Event coordination
Dallas, TX, 3.06.06 - Current
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Balanced daily registers and generated sales reports for management.
- Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Trained new bartenders on drink preparation and upselling techniques.
- Upsold customers from shelf to premium brands to help boost sales.
- Monitored bar inventory and promptly restocked low items before depletion.
Glen Allen, VA, 3.6.06 - Current
- Assisted upper management with daily operations to meet standards of service and quality.
- Evaluated operational records and made scheduling adjustments to maximize productivity.
- Patrolled work areas to inspect operations, identify concerns and implement corrective actions.
- Completed opening and closing duties to facilitate business operations.
- Created training manual for employees to use as reference guide.
- Resolved customer complaints and reported issues to senior management.
- Delegated tasks to employees and monitored activities and task completion.
- Coordinated daily shift changes to facilitate tasks and handle special needs or requests.
- Organized daily workflow and scheduled staff vacations for adequate coverage.
- Assisted general manager with operations game plan and company initiatives implementation.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Documented production levels, materials used and special incidents to keep management informed of daily activities.
Morenci, AZ, 3.6.06 - Current
- Raised funds by coordinating events.
- Managed in-house solicitation mailings and other fundraising initiatives by creating and routing materials, generating mailing lists, executing mail merges and overseeing collation and sends.
- Coordinated with prospective donors to receive corporate sponsorships and initiate matching gift campaigns to achieve funding goals.
Lemoore, CA, 09/2020 - 06/2021
- Established clear and consistent administrative procedures to minimize errors and avoidable delays.
- Produced and distributed memos, newsletters, email updates and other forms of communication.
- Prepared packages for shipment by generating packing slips and setting up courier deliveries.
- Coordinated communications, including taking calls, responding to emails and interfacing with clients.
- Managed multiple calendars and contacts within Outlook.
- Processed accurate payroll for 10 staff and submitted direct deposits with Quickbooks.
- Maintained organized filing system of paper and electronic documents.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
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Resume Overview
School Attended
- Middlesex Community College - Bedford
Job Titles Held:
- Bartender
- Shift Supervisor
- Fundraising Coordinator
- Secretary
Degrees
- Some College (No Degree)
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