LiveCareer-Resume

bartender resume example with 5+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Customer service and satisfaction was the main goal at every job I have held. My communication skills have grown tremendously since I started in the workforce. I have learned how interact with all types of people. How to appreciate that everyone is different and special in their own way and I pride myself in the fact that I can hold a meaningful conversation with anyone that I come across.

Skills
  • Suggestive selling
  • Outstanding customer service
  • Anticipating guest needs
  • Health codes compliance
  • Service-oriented mindset
  • Food preparation
  • Maintaining a clean bar
  • Employee training
  • Balancing the cash register
  • Cash register operation
  • Outgoing personality
  • Food service
Education and Training
Angelo State University San Angelo, TX Expected in 06/2019 Associate of Science : Nursing - GPA :
Tarleton State University Stephenville, TX Expected in 06/2022 Bachelor of Science : Health Administration - GPA :
Experience
Harris Teeter, Llc - Bartender
Newport News, VA, 08/2019 - Current
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Monitored patrons to keep alcohol consumption at designated levels.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
Central Bbq - Cashier
Memphis, TN, 11/2017 - 02/2020
  • Received payments for groceries and issued receipts.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Operated cash register, collected payments and provided accurate change.
  • Inspected items for damage and obtained replacements for customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Resolved issues with cash registers, card scanners and printers.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
Harris Teeter, Llc - Bartender
Fayetteville, NC, 02/2018 - 06/2018
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Monitored patrons to keep alcohol consumption at designated levels.
  • Reduced inventory losses by creating new drink menu items to move older products.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
  • Sanitized frequented areas and equipment using approved supplies.
  • Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
  • Used digital timekeeping system to document hours worked each day.
  • Transported trash and hazardous waste to appropriate disposal area.
  • Received incoming product deliveries and relocated to storage shelves, coolers or bins.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Restocked shelves with current merchandise in attractive displays to promote sales.
Cache Creek Casino Resort - Waitress
Brooks, CA, 02/2016 - 10/2017
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Handled food safely to protect customers from harmful bacteria and prevent losses or delays from dropped items.
  • Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
  • Took orders, prepared foods and processed payments in a full-service fast food establishment.
  • Verified orders and bagged items for easy transport.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Reported issues with customers and orders to supervisors.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Maintained knowledge of new offerings and upsold promotional items and specials.

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Resume Overview

School Attended

  • Angelo State University
  • Tarleton State University

Job Titles Held:

  • Bartender
  • Cashier
  • Bartender
  • Waitress

Degrees

  • Associate of Science
  • Bachelor of Science

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