Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Experienced in customer service for five year, with a foundation in comfortability to complete tasks and goals assigned in a timely and technical manner. Brief experience in sales with company recognition success in lead generation and and unit production. Seeking to further knowledge and skillset with sales, marketing and communicating in order to obtain a further position in leadership. Betting lives, hearts and minds is the real success and in that endeavor will come personal success and fulfillment.

Skills
  • Auditing agreements and contracts
  • Collections for past due accounts
  • Customer relations and customer service
  • Sales - inside and outside
  • Recruiting and developing leads
  • Management
  • Performance Management
  • Call logs and unit organization
  • Account Management
  • Time Management
  • Problem resolution and counseling
Work History
07/2020 to Current Bartender Iron Hill Brewery | Newtown, PA,

Ensuring a welcoming environment to all customers, new and regular. Provide great service and through the course of time become familiar with our customers and their orders to be more welcoming and build a sense of community. It is important to stay updated and familiar with our specials and events in order to promote our product, service and be consistent with good service so that the customers feel comfortable sharing and inviting their friends and family to our establishment.

11/2019 to 12/2020 Sales Consultant, Operations Manager, Assistant GM Life Time | Folsom, CA,
  • Lead generation through inside referrals.
  • Lead generation and outside sales through door to door prospecting.
  • Train and Develop new sales team.
  • Conduct daily plans to ensure efficiency and daily production for sales and leads.
  • Communicated with local businesses for cross marketing opportunities.
  • Client follow up to enhance experience, update memberships and obtain more leads.
  • Customer relations and conflict resolution.
  • Monthly sales goals broken down by daily productions for 100% success.
  • Contractual agreement auditing.
  • Hiring new staff; training and developing.
  • Schedule and budget planning.
  • Daily calls on leads and past clients (50-100) per day.
  • Price and plan presenting.
  • Building rapport with potential clients.
02/2016 to 11/2019 Facility Operations Team Member Lifetime Athletic Club | City, STATE,

The overall goal in this position for the company was to provide a welcoming environment with positive energy and good service.

Responsibilities included:

- Greeting all members with a enthusiastic and positive attitude.

- Maintain cleanliness of the facility and communicate any equipment malfunctions to the technician department.

- Assist other departments in any tasks they needed help with.

- Assure great service to further value in our facility and services to members and potential members.

- Complete daily task lists which also went down to an hourly task list.

11/2010 to 11/2014 Fire Team Leader United States Marine Corps | City, STATE,

Mission accomplishment was the end goal, a lot of work goes in before hand through:

- Ensuring Marines are technically and tactically proficient.

- Marines can navigate by land through map reading and course planning.

- Marines are physically fit to navigate by foot with heavy amounts of equipment.

- Maintain knowledge to be able to adapt to any and all tactical and humanitarian situations.

- Making sure the team had high morale and confidence in self as well and their team leader so the team can make quick and precise decisions while being tactically in sync to ensure maximum efficiency and most importantly safety and mission accomplishment.

Through the duration of that time in the USMC I received various accommodation metals and rewards for good service and conduct. An Honorable discharge was ordered in November of 2014.

Education
Expected in | Illinois State University, Normal, IL GPA:

I attended Illinois State University for the Spring and Fall Semester in 2015 on Veteran Affair Benefits from my Service in the United States Marine Corps. No degree was received.

Expected in 05/2010 High School Diploma | Glenbard West, Glen Ellyn, IL, GPA:

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Resume Overview

School Attended

  • Illinois State University
  • Glenbard West

Job Titles Held:

  • Bartender
  • Sales Consultant, Operations Manager, Assistant GM
  • Facility Operations Team Member
  • Fire Team Leader

Degrees

  • High School Diploma

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