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Bartender Resume Example

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BARTENDER
Summary

Reliable and hardworking manager familiar with working alone or with team to serve more than 30 customers per shift. Experienced overseeing complex server waitstaff, food delivery and customer support operations. Thriving interpersonal and multitasking skills honed in fast-paced environment. Maintain smooth, efficient and profitable bar by consistently meeting customer needs while controlling costs. Knowledgeable about all types of beer, liquor and mixed drinks. Serve Safe-certified and experienced in monitoring guests for signs of extreme intoxication. Customer-oriented bartender well-versed in overseeing movement of liquor, beer and specialty drinks. Diligent in intricate supply restocking tasks and customer area cleanliness. Strong team leader and bar staff trainer lends hands-on organization and understanding to approach. Goal-oriented Bar Manager driven to maximize revenue and productivity. Clear communicator with adaptable and innovative approach.

Skills
  • Health codes compliance
  • Safe serving knowledge
  • Anticipating guest needs
  • Outstanding customer service
  • Suggestive selling
  • Service-oriented mindset
  • Cash and credit transactions
  • Courteous
  • Able to stand more than 12 hours
  • Cash register operation
  • Team building
  • Basic accounting
  • Outgoing personality
  • Excellent judgment
  • Balancing the cash register
  • Organizational ability
  • Employee training
Experience
Smileys New Orleans, LABartender08/2019 to 12/2019
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Offered preferred tables and other special accommodations to VIP customers.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Produced and balanced daily and weekly sales reports to assess and coordinate staff.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
  • Designed and implemented new cocktails to drive customer interest and sales numbers.
  • Upsold customers from shelf to premium brands to help boostsales.
  • Created list of signature beverage items to increase overall revenue and patron loyalty.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Promoted customer safety by maintaining current list of available ride services for inebriated customers.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Planned and updated menus to capitalize on changing trends in customer preferences.
Toula's/FlamboNew Orleans, LAWaitress12/2018 to 01/2019
  • Increased sales of high margin menu items through effective upselling.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
Party CityNew Orleans, LAAssistant Manager08/2018 to 12/2018
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
  • Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Supported sales management initiatives to optimize business development.
Education and Training
High School Diploma05/2013Saint Marys Academy, New Orleans, LA
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Resume Overview

Companies Worked For:

  • Smileys
  • Toula's/Flambo
  • Party City

School Attended

  • Saint Marys Academy

Job Titles Held:

  • Bartender
  • Waitress
  • Assistant Manager

Degrees

  • High School Diploma 05/2013

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