bartender resume example with 6 years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Maintain smooth, efficient and profitable bar by consistently meeting customer needs while controlling costs. Knowledgeable about all types of beer, liquor and mixed drinks. ServeSafe-certified and experienced in monitoring guests for signs of extreme intoxication. Hands-on Lead Bartender successful at consistently delivering highest quality service. Fast and efficient worker goes extra mile to sell more and keep customers satisfied. Well-versed in specialty drink preparation, including specialty drinks. Goal-oriented Bar Manager driven to maximize revenue and productivity. Clear communicator with adaptable and innovative approach. Established bartender with flair for creating exciting and on-trend cocktails. Talented at developing world-class cocktail list and bar program. Ready to create innovative and attractive drink menus.
Skills
Suggestive selling
Extensive spirits knowledge
Outstanding customer service
Beer, wine and soju cocktails
Education and Training
Connnors State CollegeMuskogee, Expected in 05/2005 ā āAssociate of Applied Science:Information Technology - GPA:
Indian Capital Technology Center - MuskogeeMuskogee, OKExpected in 04/2002 ā āEarly College Credits:Business And Computer Management - GPA:
Experience
Major Food Group - Bartender Miami Beach, FL, 10/2020 - 07/2021
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Upsold customers from shelf to premium brands to help boost sales.
Recommended food and drinks to patrons based on preference, pairings and special promotions.
Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Poured wine, beer and cocktails for patrons.
Lowered liquor costs by training bar staff on precision pouring and waste reduction.
Talked easily with patrons to build rapport and earn repeat business.
Met customer, business operations and server needs with minimal errors or delays.
Stocked bar with beer, wine, liquor and related supplies.
Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
Prepared new garnishes, juices and other perishables daily.
Took drink orders from tables and bar area and relayed to bartenders.
Created rapport with new and returning patrons to foster guest satisfaction.
Hyatt - Head Bartender Pleasant Hill, CA, 07/2016 - 10/2020
Handled complaints and disputes from customers to promote customer satisfaction.
Delivered exceptional bar service for special events such as weddings, business conferences and society receptions.
Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
Upsold customers from shelf to premium brands to help boost sales.
Recommended food and drinks to patrons based on preference, pairings and special promotions.
Implemented special events to boost customer numbers and profits.
Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
Designed and implemented new cocktails to drive customer interest and sales numbers.
Managed high volume of shift customers and simultaneously assisted restaurant servers with diverse needs.
Created signature beverages to increase revenue and patron loyalty.
Enhanced sales and profit through improved management approaches and enhanced employee training on sales techniques.
Collected and organized daily till totals and tips.
Introduced new seasonal and special events menu items to successfully increase monthly sales.
Boosted online ratings through targeted social media marketing campaigns.
Processed above-average daily revenue and consistently met targets for special events and promotions.
Reinvented classic cocktails such as Cosmopolitans and Old Fashioneds to complement new menu options.
Acer Computers - Computer Hardware Support Tech City, STATE, 03/2008 - 03/2009
Performed diagnostics, isolated problems and fixed electronic hardware components by testing and exchanging to ensure functionality.
Constructed, installed and tested customized configurations based on numerous platforms and operating systems.
Applied corrective hardware solutions as problems arose and provided end-user training to enhance operations.
Evaluated interfaces between hardware and software, testing performance requirements.
Teamed with cross-functional team and R&D group to perform root cause analysis on hardware design issues identified through prototype build outs.
Selected components and performed schematic capture, directed PCB layout and developed prototypes for evaluation.
Upgraded laptops/desktops, improving speed and performance.
Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
Installed, configured, and setup PCs in all stores for optimal operation and reporting.
Kept customers informed about issue resolution progress and provided updated estimated times of resolution on ongoing basis.
Supported employees with advanced troubleshooting on helpdesk tickets.
Assisted in technical support process refinement to improve customer service and support.
Supported customers having data connectivity issues, assisting with troubleshooting steps and rebooting of hardware.
Organized repair and replacement of PC components and systems.
Assisted end-users with software and hardware troubleshooting to determine causes of system malfunction.
Assisted online users via live chat, web conference and phone to resolve issues related to software and system use and access.
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