LiveCareer-Resume

bartender resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

A reliable and hardworking Customer Specialist who works autonomously or in teams to serve over a wide array of customers per shift. Experience in managing staff and day-to-day operations. Thriving with interpersonal and multitasking skills honed in fast-paced customer-focused environments.

Responsible and skilled at making custom drinks and maximizing business revenues with top-notch service. I have good money handling, problem-solving and time management abilities. I'm a dedicated employee interested in applying excellent communication and interpersonal skills to a administrative role with prior experienced in data entry. Easy to train and quickly adapt to product details while building customer relationships. Ambitious, career-focused job seeker, anxious to obtain a mature position to help facilitate a lasting career while achieving company goals. Offering [Number] years of progressive experience in owning web-based projects from concept and design through testing, implementation and client updates. Diligent about producing exceptionally clean, strong and secure code. Successful at achieving browser, device and operating system compatibility objectives while satisfying client desires and producing robust, sophisticated designs.

Skills
  • Suggestive Selling
  • Safe Serving Knowledge
  • Anticipating Guest Needs
  • Proficient in Mixology
  • Outstanding Customer Service
  • Cash Handling and Management
  • Responsible Serving
  • Teamwork and Professionalism
  • Professional Service Standards
  • TIPS Certified
  • Identification and Compliance
  • Hospitality and Guest Service
  • Multitasking and Prioritization
  • Supply and Inventory Maintenance
  • Outgoing Personality
  • Marketing and Sales Experience
  • Excellent Judgment
  • Basic Accounting
  • Service-Oriented Mindset
  • Organizational Ability
  • Elegant Garnish Station Setup
  • Health Codes Compliance
Education and Training
Shaw High School Cleveland, OH, Expected in 05/1992 High School Diploma : - GPA :
Cuyahoga Community College Cleveland, OH Expected in : - GPA :
Experience
The Tides Inn - Bartender
Irvington, VA, 01/2019 - Current
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
The Tides Inn - Bartender
Irvington, VA, 03/2017 - 03/2020
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Balanced daily registers and generated sales reports for management.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Planned and coordinated special events to boost customer numbers and profits.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Completed regular bar inventories and daily requisition sheets.
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Poured wine, beer and cocktails for patrons.
  • Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Collected and organized daily till totals and tips.
Bizzabo - Onsite Project Manager
New York, NY, 07/2007 - 09/2010
  • Developed and updated project plans to document objectives, technologies, schedules and funding.
  • Produced thorough, accurate and timely reports of project activities.
  • Submitted budget estimates, progress reports and cost tracking reports.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Understood and followed oral and written directions.
  • Delivered products to onsite project managers.
Riverstone Communities - Property Manager
Clearwater, FL, 03/2005 - 08/2007
  • Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
  • Facilitated tenant paperwork processing and verification.
  • Worked with on-site and remote service providers to support tenants requesting accommodations.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Completed lease applications and verifications, notifying prospects of results.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Updated tenant and unit information to keep current in housing database.
  • Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
  • Built relationships with service vendors and submitted associated billing statements.
  • Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
  • Oversaw and monitored preventative maintenance and energy management inspections and programs.
  • Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
Rock Island-Milan School District #41 - Lead Server
Rock Island, IL, 04/2005 - 06/2007
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Calculated charges, issued table checks and collected payments from customers.
  • Worked with management to coordinate special functions and events.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Provided exceptional service to high volume of daily customers.
  • Interacted and engaged with patrons to promote friendly environment.
  • Managed opening and closing duties to facilitate restaurant operations.
  • Used suggestive selling techniques to entice customers with more expensive or higher-margin items and add-ons.
  • Leveraged POS system to receive and take guest orders and process payment.
  • Trained new employees to perform duties.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Presented menus and answered questions regarding items.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Filled condiments and napkin containers during slack periods.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Set up tables in between patrons to reduce wait times.
  • Served food and beverages to patrons and confirmed complete orders.
Bonneville County - Administrative Secretary
Idaho Falls, ID, 10/1994 - 02/2004
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Set up workshops and meetings by scheduling conference rooms, coordinating catering and preparing supplies.
  • Produced and distributed memos, newsletters and other forms of communication.
  • Used computer or voice recorder to compose and transcribe notes and meeting minutes.
  • Filed and updated employee, customer and external partner contact information into company database.
  • Directed internal and external calls, emails and faxes to designated departments.
  • Communicated with customers via email and telephone to respond to inquiries, direct calls to proper personnel and confirm deliveries.
  • Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Coordinated catering services for various functions, including sales trainings and department meetings.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Coordinated travel arrangements and completed expense reports for travel reimbursement.
Alaska Denali Travel - Server/Bartender
Talkeetna, AK, 05/2001 - 08/2003
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Operated POS terminals to input orders, split bills and calculate totals.

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Resume Overview

School Attended

  • Shaw High School
  • Cuyahoga Community College

Job Titles Held:

  • Bartender
  • Bartender
  • Onsite Project Manager
  • Property Manager
  • Lead Server
  • Administrative Secretary
  • Server/Bartender

Degrees

  • High School Diploma
  • Some College (No Degree)

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