LiveCareer-Resume

bartender resume example with 3+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Knowledgeable training leader with proven skills in program and team management. Successful at evaluating training needs and program operations to make effective decisions. Conversational abilities in english and Spanish

Skills
  • Outstanding Customer Service
  • Anticipating Guest Needs
  • Health Codes Compliance
  • Safe Serving Knowledge
  • Suggestive Selling
  • Supply and Inventory Maintenance
  • Multitasking and Prioritization
  • Identification and Compliance
  • Cash Handling and Management
  • Hospitality and Guest Service
  • Handling Difficult Customers
  • Teamwork and Professionalism
  • Employee Training
  • Marketing and Sales Experience
  • Outgoing Personality
  • Organizational Ability
Education and Training
Galena Park High School Galena Park, TX Expected in 05/2018 High School Diploma : - GPA :
The College of Health Care Professions Houston, TX Expected in : - GPA :
Experience
Stk Steakhouse - Bartender
Orlando, FL, 02/2019 - 01/2022
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Balanced daily registers and generated sales reports for management.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Planned and coordinated special events to boost customer numbers and profits.
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Completed regular bar inventories and daily requisition sheets.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Collected and organized daily till totals and tips.
  • Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
  • Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
Bain Capital Public Equity, L.P. - Head Waitress
Boston, MA, 03/2019 - 06/2020
  • Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
Marquette University - Training Director
Milwaukee, WI, 04/2018 - 11/2019
  • Mentored team members to succeed and advance within department and company.
  • Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
  • Presented training information via role playing, simulations and team exercises.
  • Conducted evaluations of training courses to uncover areas in need of improvement.
  • Managed training calendar for entire fiscal year, including setting course plans, training spaces and department rotations.
  • Effectively trained instructors and supervisors on techniques for managing employees.
  • Created testing and evaluation procedures to assess performance before, during and after training sessions.
  • Oversaw training courses and promotional paths for professionals and leaders.
  • Analyzed each department's training needs and developed new training programs based upon data collected.
  • Led training classes and recorded instruction for later use.
  • Monitored training costs to maintain training budget.
  • Maintained corporate responsibility by staying up-to-date with laws affecting human resource training programs.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
Discovery Kids - Daycare Teacher
City, STATE, -
  • Communicated with children's parents and guardians about daily activities, behaviors and problems.
  • Supervised circle time, free play, outside play and learning and developmental activities.
  • Taught children foundational skills in colors, shapes and letters.
  • Organized and led activities to promote physical, mental and social development.
  • Implemented hands-on, play-based strategies for experiential learning.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Monitored children's play activities to identify additional learning opportunities or behavioral issues.
  • Enhanced sensory abilities by giving children access to numerous textures and shapes.
  • Read aloud and played alphabet games to encourage early literacy.
  • Sparked creativity and imagination by helping children discover new things each day.
  • Supported children's emotional and social development by adapting communication tactics for differing client needs.
  • Developed and enforced positive strategies to encourage good behavior.
  • Introduced learning activities and imaginative play to teach children to explore.
  • Observed behavioral issues to alert parents or guardians.
  • Escorted children on outings and trips to promote enrichment and maintain safety.
  • Read stories to children and taught painting, drawing and crafts.
  • Maintained daily records of individual activities, behaviors, meals and naps.
  • Communicated with parents regularly to maintain student progress, schedule meetings and increase overall student happiness.
  • Observed children to record development.
  • Observed children for signs of illness, injury, emotional disturbance, learning disorders and speech problems.
Languages
English :
Full Professional
Negotiated :
Spanish :
Professional
Negotiated :

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Resume Overview

School Attended

  • Galena Park High School
  • The College of Health Care Professions

Job Titles Held:

  • Bartender
  • Head Waitress
  • Training Director
  • Daycare Teacher

Degrees

  • High School Diploma
  • Some College (No Degree)

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