, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Sociable server skilled at operating in fast-paced environments with demanding objectives for guest service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all guest. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such cleaning stations and restocking areas.
Adaptable offering 8 years of experience in casual and fast-casual food service at LAX Airport
Skills
Outstanding customer service
Alcohol ordering
Health codes compliance
Food service
Elegant garnish station setup
Food preparation
Maintaining a clean bar
Bilingual
Able to stand 8+ hours
Experience
09/2014 to 06/2020Bartender Boyne Resorts | Newry, ME,
Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
Worked with management to plan and implement special events to boost customer numbers and profits.
Offered preferred tables and other special accommodations to VIP customers.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Reduced inventory losses by creating new drink menu items to move older products.
Monitored guest to keep alcohol consumption at designated levels.
Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
Trained new bartenders to increase knowledge of drink preparation.
Multitasked to meet customer, business operations and server needs with minimal errors or delays.
Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
Checked identification of customers to verify age requirements to consume alcohol.
Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
Supported servers by preparing specialty drinks for guest in all areas of establishment.
Stocked bar with beer, wine, liquor and related supplies.
Created list of signature beverage items to increase overall revenue and patron loyalty.
09/2014 to 06/2020ServerThe Palms At Ponte Vedra | Ponte Vedra, FL,
Restocked condiments and drink station supplies to maintain customer satisfaction.
Collaborated with host, server and cook to serve up food and beverage options.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Monitored customer movements and quickly cleared empty tables for future customers.
Welcomed guests with personable attitude and smile, offering to bring beverage.
Checked on guests to verify satisfaction with meals and suggested additional items to increase lounge satisfaction.
Verified adequate levels of supplies such as linens and trays and restocked low items.
Offered product samples, answered questions and suggested products and sitting areas threw out the lounge.
Supported serving staff in delivering accurate and well-presented food orders.
Stocked displays with new and transferred merchandise.
Managed inventory of dining room products, including condiments, linens and flatware.
Greeted guests with friendliness and professionalism.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Prioritized and organized tasks to efficiently accomplish service goals.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Advice serving and bussing staff of specific guest needs.
Prepared and served cold, hot beverages to guests.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Prepared both alcoholic and non-alcoholic beverages as specified by guest, consistently delivering to tables or bar without spillage.
Greeted newly seated guests quickly and efficiently.
Plated food and assessed plate presentation to maintain highest standard of food quality.
04/2012 to 04/2014Kitchen Prep CookMilestone Retirement Communities | Boise, ID,
Organized and labeled stock of ingredients to maintain needed inventory levels.
Made all meals in accordance with company standards and requirements.
Cooked food following specific measurements and recipes.
Maintained consistent quality and high accuracy when preparing identical dishes every day.
Kept stations stocked and ready for use to maximize productivity.
Assisted with dining room tasks by removing soiled dishes during meal service and returning to kitchen for washing.
Rotated stock items and ingredients to maintain efficiency and freshness.
Executed proper techniques when preparing menu item ingredients.
Prepped vegetables and ingredients by washing, chopping and dicing.
Dressed, seasoned and garnished appetizers and salads to prepare for food service.
Offered support to other stations in high-volume shifts or as needed.
Education and Training
Expected in 06/2006High School Diploma | George Washington High School, City Of Los Angeles, CAGPA:
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