Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Sociable server skilled at operating in fast-paced environments with demanding objectives for guest service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all guest. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such cleaning stations and restocking areas.

Adaptable offering 8 years of experience in casual and fast-casual food service at LAX Airport

  • Outstanding customer service
  • Alcohol ordering
  • Health codes compliance
  • Food service
  • Elegant garnish station setup
  • Food preparation
  • Maintaining a clean bar
  • Bilingual
  • Able to stand 8+ hours
09/2014 to 06/2020 Bartender Boyne Resorts | Newry, ME,
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Offered preferred tables and other special accommodations to VIP customers.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Reduced inventory losses by creating new drink menu items to move older products.
  • Monitored guest to keep alcohol consumption at designated levels.
  • Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Trained new bartenders to increase knowledge of drink preparation.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
  • Checked identification of customers to verify age requirements to consume alcohol.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Supported servers by preparing specialty drinks for guest in all areas of establishment.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Created list of signature beverage items to increase overall revenue and patron loyalty.
09/2014 to 06/2020 Server The Palms At Ponte Vedra | Ponte Vedra, FL,
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Collaborated with host, server and cook to serve up food and beverage options.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Welcomed guests with personable attitude and smile, offering to bring beverage.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase lounge satisfaction.
  • Verified adequate levels of supplies such as linens and trays and restocked low items.
  • Offered product samples, answered questions and suggested products and sitting areas threw out the lounge.
  • Supported serving staff in delivering accurate and well-presented food orders.
  • Stocked displays with new and transferred merchandise.
  • Managed inventory of dining room products, including condiments, linens and flatware.
  • Greeted guests with friendliness and professionalism.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Advice serving and bussing staff of specific guest needs.
  • Prepared and served cold, hot beverages to guests.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Prepared both alcoholic and non-alcoholic beverages as specified by guest, consistently delivering to tables or bar without spillage.
  • Greeted newly seated guests quickly and efficiently.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
04/2012 to 04/2014 Kitchen Prep Cook Milestone Retirement Communities | Boise, ID,
  • Organized and labeled stock of ingredients to maintain needed inventory levels.
  • Made all meals in accordance with company standards and requirements.
  • Cooked food following specific measurements and recipes.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Kept stations stocked and ready for use to maximize productivity.
  • Assisted with dining room tasks by removing soiled dishes during meal service and returning to kitchen for washing.
  • Rotated stock items and ingredients to maintain efficiency and freshness.
  • Executed proper techniques when preparing menu item ingredients.
  • Prepped vegetables and ingredients by washing, chopping and dicing.
  • Dressed, seasoned and garnished appetizers and salads to prepare for food service.
  • Offered support to other stations in high-volume shifts or as needed.
Education and Training
Expected in 06/2006 High School Diploma | George Washington High School, City Of Los Angeles, CA GPA:

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