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Bartender Resume Example

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BARTENDER
Summary
  • Motivated, service-oriented Bartender with over 10 years high-volume restaurant experience.
  • Enthusiastic and ready to learn new skills.
  • Dedicated service industry worker who's great at processing high volumes of error-free transactions and meeting departmental goals. Offering 10 years of experience in quickly resolving customer issues and maximizing customer retention opportunities. Proficient in managing conversational flow and diffusing difficult customer situations.
  • Personable and dedicated Customer Service Representative with extensive experience in the bar industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Skills
  • Anticipating guest needs
  • Outstanding customer service
  • Health codes compliance
  • Able to stand 10+ hours
  • Service-oriented mindset
  • Courteous
  • Outgoing personality
  • Excellent judgment
Experience
Company Name | City, StateBartender01/2012 - Current
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Multitasked to meet customer and business operations with minimal errors or delays.
  • Engaged in small talk with patrons to build rapport and earn repeat business.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Promoted customer safety by maintaining current list of available ride services for inebriated customers.
  • Restocked beer and liquor on regular schedule and after shifts to prepare for forecasted needs.
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Designed and implemented new cocktails to drive customer interest and sales numbers.
  • Made product recommendations to customers based on preference.
  • Monitored patrons to keep alcohol consumption at designated levels.
Company Name | City, StateBartender05/2020 - 09/2020
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Engaged in small talk with patrons to build rapport and earn repeat business.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Promoted customer safety by maintaining current list of available ride services for inebriated customers.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Worked well in a fast paced, high pressured environment.
Company Name | City, StateServer/Bartender07/2011 - 04/2016
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Greeted newly seated guests quickly and efficiently.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Calculated charges, issued table checks and collected payments from customers.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Processed customers' payments and provided receipts.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Education and Training
Perry High School | City, StateHigh School Diploma05/2009
Des Moines Area Community College | City, StateSome College (No Degree)
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Resume Overview

School Attended

  • Perry High School
  • Des Moines Area Community College

Job Titles Held:

  • Bartender
  • Server/Bartender

Degrees

  • High School Diploma
    Some College (No Degree)

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