bartender resume example with 9+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.
Industrious Bartender with broad experience in variety of bars. Remains calm and poised in fast-paced environments. Prepared to handle high-volume service situations.
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Skills
Outstanding Customer Service
Food Service
Maintaining a Clean Bar
Organizational Ability
Service-Oriented Mindset
Outgoing Personality
Cash Register Operation
Cash and Credit Transactions
Excellent Judgment
Able to Stand for several Hours
Balancing the Cash Register
Food Preparation
Food and Beverage Service
Supply and Inventory Maintenance
Age Identification and Compliance
Identification and Compliance
Cash Handling and Management
Hospitality and Guest Service
Teamwork and Professionalism
Bar Operations and Logistics
Professional Service Standards
Responsible Serving
Monitoring Alcohol Consumption
Handling Difficult Customers
Cleaning and Sanitizing
Multitasking and Prioritization
Ability to Lift 30 Pounds
TIPS Certified
Maintaining Glassware Stock
Alcohol Ordering
Health Codes Compliance
Multi tasking
Experience
Bartender, 07/2019 to Current The Ruby Slipper Cafe – AL, State,
Checked identification of guests to verify age requirements for alcohol purchase.
Poured wine, beer and cocktails for patrons.
Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Collected and organized daily till totals and tips.
Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Trained new bartenders on drink preparation and upselling techniques.
Recommended food and drinks to patrons based on preference, pairings and special promotions.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Upsold customers from shelf to premium brands to help boost sales.
Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Completed regular bar inventories and daily requisition sheets.
Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
Prepared and severed food
Front Desk Associate, 07/2022 to 11/2022 Exos – Brooklyn, NY,
Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
Managed guest check-in and check-out procedures, reservations and payments.
Delivered friendly and knowledgeable support to current and prospective customers.
Coordinated with housekeeping, maintenance and grounds teams to address guest needs with professionalism and detail orientation.
Verified and collected client payments.
Planned customized itineraries for guests with special activities to support local tourism and entertainment industries.
Managed customer complaints and rectified issues to complete satisfaction.
Encouraged guests to participate in rewards programs to promote brand loyalty.
Reviewed accounts to assess open charges and answer customer questions.
Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
Greeted, registered and assigned guests to rooms according to individual requirements.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Maintained important files, running reports and delivering updates on occupancy and revenue.
Cultivated professional relationships with guests, improving customer retention through coordinated service.
Answered phone and emails to make reservations and take guest information.
Handled payment processing and provided customers with receipts and proper bills and change.
Welcomed large volume of guests and improved overall customer service.
Responded to inquiries and room requests made online, by phone and via email.
Conducted transactions, confirming patient information and processing according to standard protocol.
Trained newly hired employees on front desk procedures and business operations.
Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
Received incoming calls and coordinated with staff to fulfill customer requests.
Wrote and maintained incident reports, daily activity logs and other documents as requested by management.
Responded to customer complaints, collaboratively troubleshooting to devise solutions.
Made guest and group reservations, processing check-ins and check-outs for customers.
Drafted guest invoices and posted charges to individual accounts.
Greeted incoming guests warmly, issued room keys and shared information on policies and amenities.
Helped patrons find entertainment and sporting events, making reservations and enhancing customer experience.
Sandwich Artist, 07/2018 to 01/2019 Renown Health – Reno, NV,
Trained sandwich artists to apply attention to detail and commitment to quality.
Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
Delivered superior customer service focused on quality and meeting customer needs.
Completed opening, closing and shift change tasks by following company guidelines.
Prepared sandwiches and salads using quality ingredients and tailored to customer requests.
Used POS system and cash register to receive payments by cash, check, credit card and voucher.
Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
Answered guest questions, delivering most accurate and updated information available.
Kept customer and food preparation areas clean and well-organized.
Informed customers of regular deals or monthly specials to upsell orders.
Sanitized food storage and preparation areas to comply with food health and safety requirements.
Stored food properly to prevent spoilage, cross-contamination and illnesses.
Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
Operated cash register to accept cash or credit card payment and issue receipt for transaction.
Restocked kitchen supplies by rotating food according to dates and [Action].
Verified orders and bagged items for easy transport.
Communicated with customer to provide menu offering details and assist with decision-making.
Organized food preparation stations and regularly replenished supplies.
Prepared sandwiches using assortment of meats, veggies and other ingredients to meet customer specifications.
Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
Laborer, 03/2012 to 09/2017 Buzzi Unicem – Highland, IL,
Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
Set up equipment to maintain worksite productivity.
Completed variety of physical labor tasks.
Performed repetitive assembly tasks with hand and power tools and automated equipment.
Understood and followed oral and written directions.
Operated and maintained a variety of equipment including hand and power tools.
Cut materials into specified sizes for installation using tile cutters and power saws.
Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
Read plans, instructions or specifications to determine work activities.
Loaded and unloaded daily material shipments, keeping products organized and secure to prevent damage and optimize handling.
Collaborated with team members to complete assigned tasks and meet tight deadlines.
Prepared items for transportation installing bracing, padding and strapping to prevent damage.
Sorted and placed materials or items on racks, shelves or in bins to keep warehouse organized.
Maintained clean, safe working environment by removing debris from job site prior to shift completion.
Applied caulking compounds by hand or caulking guns to protect against entry of water or air.
Education and Training
High School Diploma: , Expected in 06/2007 to Prosser High School - Prosser, WA GPA:
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