Customer Service (3 years), Powerpoint (8 years), Typing (7 years), Microsoft Office (4 years) Awards Most Valuable Player August 2014 I become the mvp for my softball team. I was a hardworker and a determined player. Worked hard to win every game and put my 110% into every game and practice.
Handling multiple projects at once
Skilled in MS Office, Power-point
Written and Verbal
to Current Falcon Hub – Fitchburg,
Checking identification to ensure customers are the legal age to purchase alcohol.
Maintaining a clean work and dining area by removing trash, cleaning tables, and washing glasses, utensils, and equipment
Handling cash, ensuring charges are accurate and returning correct change to patrons.
Prepare alcohol or non-alcohol beverages for bar and restaurant patrons
Interact with customers, take orders and serve drinks
Assess customers' needs and preferences
Restock and replenish bar inventory and supplies
Arrange bottles and glasses to make attractive displays.
Serve wine, and bottled or draft beer.
to 09/2017 Rusty Latern Market (Gas Station) – Methuen,
Provided each gas station customer with the highest levels of service and satisfaction at all times.
Regularly communicated with vendors, and assisted with restocking shelving and product displays.
Handled closing and opening duties, and ensured space was tidy and ready for business each day.
Assisted customers with issues at the pump, and contacted service technicians when necessary.
Operated: cashier and pump register, bills counter machine, credit cards machine and lottery machine.
Checked and balanced daily sales report.
Rendered services to customers by informing and giving directors to travelers.
Processed all payments on purchases, gas and other products, whether cash or credit.
Executed inventory and stocking of goods and merchandise inside the store.
Verify age of customer if they are purchasing lottery tickets or cigarettes.
Performed record and bookkeeping at the end of the shift.
Court Monitor, 02/2016
to 06/2016 Launch Trampoline Park – Methuen,
Greet and assist customers entering the courts.
Explain jump areas and rules for each station.
Ensure that all jumpers have a valid wristband, proper footwear and no loose jewelry.
Coordinate clearing the courts of jumpers whose wrist bands have expired.
Coordinate clearing the courts or surrounding area when there is an injury.
Ensure that all pads, nets, springs and other safety items are installed and functioning properly.
Ensure that all jumpers are following rules.
Alert jumpers of their expired time. Cut off expired wristbands.
Keep jump areas clean.
Maintain a fully stocked backpack of first aid supplies.
Complete opening and closing duties.
Performs his or her job in a friendly, courteous manner at all times.
Promptly informs the Supervisor on duty of any and all customer complaints or comments or discipline issues with jumpers.
Performs other related duties as assigned by the Supervisor / Manger.
to 12/2015 Little Caesars – Lawrence,
Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Cleaned meat aisles, storage areas and work areas, following all health and safety guidelines.
Maintained complete knowledge of restaurant menu, including daily specials.
Delivered quality service by providing a warm and welcoming environment.
Washed and disinfected kitchen area, floors, tables, tools, knives and equipment.
Packaged and labeled products.
Refilled and rotated items on shelves to maintain well-stocked inventory.
Provided friendly and attentive service.
Resolved guest complaints quickly and efficiently.
Received customer payments.
Greeted customers promptly.
I've done over 800 hours of community service throughout the year 2014-2016.
I also babysit and do tutoring for younger kids.
I am a mentor at my high school, where I mentor the younger kids and help them with homework and anything with
school. I help guide them to there futures while they help guide me.
High School Diploma: June 2017 Lawrence High School - Lawrence,
Additional Information I've done over 800 hours of community service throughout the year 2014-2016. I also babysit and do tutoring for younger kids. I am a mentor at my high school, where I mentor the younger kids and help them with homework and anything with school. I help guide them to there futures while they help guide me.