Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Capable and passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in multiple establishments. Smoothly handle all bar tasks while serving customer needs and achieving profit targets. Trained in wide range of beers, liquor options and popular cocktails. Professional Bartender with extensive knowledge of spirits and intuitive ability to engage customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Dependable and driven with independent approach to handling high-volume customer loads. Well-versed in assisting wait staff with drinks and food orders. Excellent relationship-builder and multitasker always ready to support team needs.

  • Elegant food plating
  • Preparing Garnishes
  • Menu Memorization
  • Health Codes Compliance
  • Changing Beer Kegs
  • Cash Handling
  • Food Preparation and Safety
  • Group Reservations Management
  • Dining Room Management
  • Attending multiple customers
  • Creative mixology
  • Inventory
  • Staff Management
  • Performance improvement
  • Handling difficult customers
  • Hospitality service expertise
  • Clear and effective communication
  • Responsible Alcohol Service
  • Ordering Bar Supplies
  • Liquor, Beer and Wine Knowledge
  • Classic Cocktails
  • Sales
  • Cleaning
  • Ordering Procedures
  • Food Running
  • Bilingual in English and Spanish
  • Engaging personality
  • Fluency in Spanish and English
  • Making change
  • Beverage preparation
  • Highly reliable
  • Basic math
  • Cash register operation
  • Sales expertise
Work History
07/2019 to Current Bartender Worlds Of Fun | New Braunfels, TX,
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
  • Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Waited on up to [Number] customers at bar and at [Number]-table bar area.
  • Received over [Number] beverage orders nightly from wait staff and delivered beverages to guests while keeping up with bar orders.
  • Poured and prepared mixed drinks for over [Number] customers daily and created new libations drawing in clientele.
07/2018 to 04/2019 Department Manager Giant Eagle | Medina, OH,
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Formulated pricing policies by reviewing merchandising activities and determining additional needed sales promotions.
  • Updated policies to reflect changing conditions and maintain optimal safety standards for all employees.
  • Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Rotated merchandise and displays to feature new products and promotions.
  • Ordered inventory and reported discrepancies to control costs and maintain inventory levels.
08/2017 to 05/2018 Server Snowbird Ski And Summer Resort | Snowbird Ski And Summer Resort, UT,
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Bussed and reset 20 tables per shift, working efficiently to keep dining room and work areas clean.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Greeted and maintained relationships with regular customers.
  • Served needs of more than 50 customers in a busy environment.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Prepared beverages and filled food orders for customers.
Expected in 05/2018 High School Diploma | Glenn Hills High School, Augusta, GA GPA:
Expected in 05/2022 Associate of Science | Nursing Assistance Augusta Technical College, Augusta, GA GPA:

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Resume Overview

School Attended

  • Glenn Hills High School
  • Augusta Technical College

Job Titles Held:

  • Bartender
  • Department Manager
  • Server


  • High School Diploma
  • Associate of Science

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