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bartender resume example with 7+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Skills
  • Beer, Wine and Soju Cocktails
  • Health Codes Compliance
  • Alcohol Ordering
  • Anticipating Guest Needs
  • Money Handling
  • Product and Service Sales
  • Honest and Dependable
  • Account Services
  • Customer Service-Oriented
Experience
02/2022 to Current Bartender Marriott Vacations Worldwide | San Francisco, CA,
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Completed regular bar inventories and daily requisition sheets.
  • Collected and organized daily till totals and tips.
  • Balanced daily registers and generated sales reports for management.
  • Upsold customers from shelf to premium brands to help boost sales.
06/2019 to 02/2022 Bank Teller/Banker Wells Fargo | City, STATE,
  • Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
  • Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
  • Welcomed customers and offered pleasant service during entire transaction.
  • Responded and assisted customers with account inquiries and updates.
  • Entered transactions into computer and issued customer receipts.
  • Explained bank services, financial products and applicable fees to customers.
  • Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
  • Identified and reported suspicious behavior to security personnel as appropriate.
  • Demonstrated expertise in identifying and mitigating potential fraud and transaction risks.
  • Built and maintained client relationships through quality, personalized interactions.
  • Delivered exceptional service to customers in person or over telephone.
  • Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
  • Counted drawers and reconciled remaining cash to accost for deposits and dispersals.
  • Adhered to financial services security and audit procedures.
  • Trained employees on cash drawer operation.
06/2016 to 06/2019 Server/Server Trainer Bombshells Restaurant And Bar | City, STATE,
  • Provided exceptional service to high volume of daily customers.
  • Instructed new staff members on food handling procedures and service techniques.
  • Educated waiters on menu, memorization strategies and how to convey information clearly.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Calculated charges, issued table checks and collected payments from customers.
  • Worked directly with servers for shifts during training process.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Explained goals and expectations required of trainees.
  • Used role playing, lectures and simulations to present information in variety of instructional techniques and formats.
  • Coordinated recruitment and placement of training program participants.
  • Monitored training costs and prepared budget reports to justify expenditures.
06/2015 to 11/2016 Lead Server/Assistant Manager Bay Seafood And Steakhouse | City, STATE,
  • VerifIed and confirmed staff schedules to properly cover shifts.
  • Motivated staff through acknowledgment of hard work and achievements.
  • Served orders by picking up and delivering customers' choices from bar and kitchen.
  • Communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Collected cash sales from employees to properly tip each server after shift.
  • Investigated and resolved complaints regarding food quality, service or accommodations.
  • Oversaw food preparation and safety protocols to comply with federal, state and local regulatory guidelines regarding food service.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Trained new employees to perform duties.
  • Delegated work to staff, setting priorities and goals.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
Education and Training
Expected in 06/2018 to to High School Diploma | James Madison High School, Norcross, GA, GPA:

(Accredited homeschooling program)

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Resume Overview

School Attended

  • James Madison High School

Job Titles Held:

  • Bartender
  • Bank Teller/Banker
  • Server/Server Trainer
  • Lead Server/Assistant Manager

Degrees

  • High School Diploma

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