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Bartender Resume Example

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BARTENDER
Summary

Responsible Bartender skilled at making custom drinks and maximizing business revenues with top-notch service. Work well with team members to meet all customer needs in fast-paced environments. Good money handling, problem-solving and time management abilities. Reliable and hardworking Bartender familiar with working alone or with team to serve more than 50 customers per shift. Experienced in supporting servers, delivering food and bussing tables. Good interpersonal and multitasking skills in fast-paced environments. Maintain smooth, efficient and profitable bar by consistently meeting customer needs while controlling costs. Knowledgeable about all types of beer, liquor and mixed drinks. ServeSafe-certified and experienced in monitoring guests for signs of extreme intoxication.

Skills
  • Outstanding customer service
  • Alcohol ordering
  • Safe serving knowledge
  • Cash register operation
  • Cash and credit transactions
  • Balancing the cash register
  • Team building
Experience
Applebee's Neighborhood Grill | Saint Clairsville, OHBartender08/2014 - Current
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Managed up to 20-30 customers per shift while simultaneously assisting 10 restaurant servers.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Kept closetrack of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Prepared and served over 60 drinks per shift in high-volume restaurant environment.
  • Engaged in small talk with patrons to build rapport and earn repeat business.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Cracker Barrel | Cambridge, OHServer 09/2007 - 08/2014
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Calculated charges, issued table checks and collected payments from customers.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
Tlaquepaque Mexican Restaurant & Grill | Cambridge, OHServer/Bartender05/2013 - 07/2014
  • Learned to read and write Spanish while learning a new menu and computer system.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Education and Training
Shenandoah High School | Sarahsville, OHGED06/2006
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Resume Overview

Companies Worked For:

  • Applebee's Neighborhood Grill
  • Cracker Barrel
  • Tlaquepaque Mexican Restaurant & Grill

School Attended

  • Shenandoah High School

Job Titles Held:

  • Bartender
  • Server
  • Server/Bartender

Degrees

  • GED

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