Enthusiastic professional possessing strong mathematical, organizational and customer service skills. Collaborative team player with in-depth knowledge of applying sounds engineering principles using both traditional and innovative methods. Capable of working under tight schedules and well-versed in coordinating and managing projects. Strong history of exceptional design and builders to accomplish projects on-time and according to project deadlines. Successful in delivering quality service in fast-paced environments with high-volumes of patrons. Ability to quickly memorize processes, procedures and mechanics of machinery and engineering tools. Excellent reputation for resolving problems and improving customer satisfaction. Recognized consistently for performance excellence and contributions to success in both Food and Beverage industries. Enthusiastic employee and peer, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in engineering. Highly effective at working with teams of designers and builders to accomplish projects on-time and according to cost constraints.
- Information Memorization
- Sales, Cash Handling, Point of Sale Systems, Cash register operation, and Making change
- Highly reliable, a Team Builder, Multitasking abilities, and Engaging personality
- Attending multiple customers and Handling difficult customers
- Cleaning, Inventory, and Hospitality service expertise
- TABC and Food Handlers license
- Clear and effective communication
- 2D and 3D modeling
- AutoCAD Proficiency and Experience
- Mastercam system design
- Production understanding and Product Development
- Budgeting
- Majored in Science and Engineering
- Graduated with 2.8 GPA
- Dean's List Fall of 2017 & Fall of 2020
- Graduated with 3.3 GPA
- Graduated with 3.5 GPA
- Graduated in Top 15% of Class
Jersey, GA, 07/2020 - Current
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Set up bar for operation, obtained cash bank and stocked service bar, kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands, managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Prepared classic, modern and unique cocktails for each customer, upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Operated efficiently in high-volume setting to prepare and serve more than 250 drinks per hour.
- Input orders into system at point of sale and created guest checks.
Sahuarita, AZ, 02/2018 - 11/2020
- Provide service to multiple people quickly and efficiently in a stressful environment.
- Exceeded team goals and collaborated with staff members to implement customer service initiatives.
- Answered customer questions about products and services.
- Processed payments and returns with accuracy and efficiency.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Saint Peter, MN, 09/2019 - 03/2020
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy, received cash, made change and issued receipts.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
- Operated efficiently in high-volume setting to prepare and serve more than 140 drinks per hour.
During my Senior year of college, I collaborated with team of 4 in the development of Airogistic Drone Project for our Senior Design Project. Our team documented and resolved customer complaints which led to desired results, happy customers, and amazing products through consumer testing. Using Solidworks, Mastercam, Word, Powerpoint, and Excel we were able to complete the Final Project and have a detailed timeline of our year long process. My team and I assembled two drone copters, advanced drone design and technology, and enhanced severely a landing platform for the drone. At the end of the final semester, we were required to present our full project presentation and report live with a 125 guest audience. Our team was the Manufacturing team however the overall team was multidisciplinary and consisted of Manufacturing, Electrical, and Industrial engineering students. Consisting of about 12 students overall, we presented and showcased our project and won 1st place overall and received the "Best Sr Design Engineering Project" in the entire Engineering department and recognized by the top staff in Engineering department as well.
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School Attended
- Texas State University
- Brazosport College
- Angleton High School
Job Titles Held:
- Bartender
- Customer Service Associate
- Bartender
Degrees
- Bachelor of Science
- Associate of Arts
- High School Diploma
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