LiveCareer-Resume

bartdnder resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Hardworking employee with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Sociable Waiter skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift. Motivated professional offering in organizational studies. Adds value to any organization in need of great collaboration, interpersonal, and multitasking abilities. Meets tight deadlines every time. Hardworking and reliable worker with strong ability in customer support and customer repeation. Highly organized, proactive and punctual with team-oriented mentality. Customer-oriented bartender with 5 years of success creating memorable dining experiences for patrons. Talented at cheerfully recommending selections, taking orders and fulfilling requests exactly as asked. Enhanced customer satisfaction 100% by maintaining upbeat attitude, quickly attending to guests needs.

Skills
  • Price memorization
  • Liquor, wine and food service
  • High-volume dining
  • Dining customer service
  • Point of Sale (POS) system operations
  • Effective customer upselling
  • Menu memorization
  • Food safety understanding
  • Menu knowledge
  • Quality control
  • Relationship management
  • Sales Techniques
  • Regulatory compliance
  • High-intensity training
  • Rules of the game
  • Strength improvements
  • Technique optimization
  • Organization
  • Communication
  • Event contribution and assistance
  • Microsoft Excel
  • Project presentation
  • Social media content creation
  • Team development
  • Research and analysis
Experience
BARTDNDER , 05/2019 - 08/2021
Ols Hotels & Resorts Lihue, HI,
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Provided exceptional service to high volume of daily customers.
  • Entered customer food orders into computer system.
  • Provided items requested by customers, including sauces and drink refills.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Processed customers' payments and provided receipts.
  • Greeted newly seated guests quickly and efficiently.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Trained new employees to perform duties by showing how to make alcoholic beverages, what to do with intoxicated guest, how to properly charge for drinks and how to greet and speak with guest .
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Successfully balanced making drinks and keeping conversation seamlessly without sacrificing work quality.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Prepared and served cold, hot and alcoholic beverages to guests.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Poured wine, beer and cocktails for patrons.
  • Maintained list of ride services for inebriated customers.
  • Talked easily with patrons to build rapport and earn repeat business.
  • Met customer, business operations and server needs with minimal errors or delays.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
  • Prepared new garnishes, juices and other perishables daily.
Bartender, 01/2017 - 05/2019
Walk-On's Bistreaux & Bar City, STATE,
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Maintained list of ride services for inebriated customers.
  • Poured wine, beer and cocktails for patrons.
  • Collected and organized daily till totals and tips.
  • Met customer, business operations and server needs with minimal errors or delays.
  • Talked easily with patrons to build rapport and earn repeat business.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
  • Prepared new garnishes, juices and other perishables daily.
  • Interacted with customers, completed transactions and maintained work areas according to relevant professional standards and codes.
  • Restocked beer and liquor regularly and after special events.
  • Monitored patron alcohol consumption to encourage safety.
Education and Training
: ORGANIZATIONAL STUDIDES, Expected in
-
College of The Desert - Palm Desert, CA,
GPA:
Status -
: Business Administration, Expected in
-
Louisiana State University At Alexandria - Alexandria, LA
GPA:
Status -
Activities and Honors
  • Member, Alumni Association
Additional Information

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Resume Overview

School Attended

  • College of The Desert
  • Louisiana State University At Alexandria

Job Titles Held:

  • BARTDNDER
  • Bartender

Degrees

  • Some College (No Degree)
  • Some College (No Degree)

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