Barista/Shift Supervisor/Coffee Master Resume Example
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BARISTA/SHIFT SUPERVISOR/COFFEE MASTER
Professional Summary
Skills
Work History
Bickford Senior Living – IL, State
10/2007
Barista/Shift Supervisor/Coffee MasterBenchmark Hospitality – Essex Center
- Partly responsible for daily operations of very high-volume store (Annual Revenue $1.5M).
- Worked with highly successful baristas as part of team training and coaching approximately 20 partners.
- Helped implement systems and strategies to deliver an effective sales approach to customers.
- Top 10% in suggestive selling regarding whole beans, machines, and other retail inventory.
- Helped control costs and manage margins promoting strong inventory control on my shifts.
- Connected effectively and efficiently with customers.
10/2014 to 07/2015
Community Leasing SpecialistOlen Properties - Seven Pines Apartment Homes – City , STATE
- Prepared lease packages for new residents/held an occupancy rate of over 90 percent.
- Organized marketing strategies, web ads, print ads and resident events.
- Helped execute and maintain records of all resident interactions.
- Confidentially processed applications/monies due in a timely manner in accordance with company policy.
- Conducted weekly Market Survey studies; analyzed and delivered to upper management.
- Retained outstanding number of residents at renewal time.
06/2014 to 10/2014
Front Desk Agent/Lead Gallery HostHyatt Hotels – City , STATE
- Successfully managed second shift of front desk overseeing guest check-in, bar/bistro and operation of company shuttle.
- Completed nightly inspections of hotel grounds and vacant rooms for upcoming check-ins ensuring Hyatt standards were met.
- Efficiently resolved guest issues and provided compensation when required.
- Maintained constant communication with every department of hotel ensuring operations ran smoothly for guests.
05/2012 to 06/2014
Front Desk AgentTowneplace Suites By Marriott / Courtyard By Marriott – City , STATE
- Managed daily duties of front desk as well as night audit positions.
- Organized daily arrival packets, quickly executing guest check-in and check-out.
- Heavily involved with corporate group sales/setup.
- Designed more streamlined night audit procedures accomplishing nightly duties more efficiently.
- Officiated monthly staff safety meetings.
- Resolved service-related problems in a timely manner.
Education
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Resume Overview
Job Titles Held:
- Barista/Shift Supervisor/Coffee Master
- Community Leasing Specialist
- Front Desk Agent/Lead Gallery Host
- Front Desk Agent
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