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Barista/Shift Supervisor/Coffee Master Resume Example

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BARISTA/SHIFT SUPERVISOR/COFFEE MASTER
Professional Summary
Skills
Work History
Bickford Senior Living – IL, State
10/2007
Barista/Shift Supervisor/Coffee MasterBenchmark Hospitality – Essex Center
  • Partly responsible for daily operations of very high-volume store (Annual Revenue $1.5M).
  • Worked with highly successful baristas as part of team training and coaching approximately 20 partners.
  • Helped implement systems and strategies to deliver an effective sales approach to customers.
  • Top 10% in suggestive selling regarding whole beans, machines, and other retail inventory.
  • Helped control costs and manage margins promoting strong inventory control on my shifts.
  • Connected effectively and efficiently with customers.
10/2014 to 07/2015
Community Leasing SpecialistOlen Properties - Seven Pines Apartment Homes – City , STATE
  • Prepared lease packages for new residents/held an occupancy rate of over 90 percent.
  • Organized marketing strategies, web ads, print ads and resident events.
  • Helped execute and maintain records of all resident interactions.
  • Confidentially processed applications/monies due in a timely manner in accordance with company policy.
  • Conducted weekly Market Survey studies; analyzed and delivered to upper management.
  • Retained outstanding number of residents at renewal time.
06/2014 to 10/2014
Front Desk Agent/Lead Gallery HostHyatt Hotels – City , STATE
  • Successfully managed second shift of front desk overseeing guest check-in, bar/bistro and operation of company shuttle.
  • Completed nightly inspections of hotel grounds and vacant rooms for upcoming check-ins ensuring Hyatt standards were met.
  • Efficiently resolved guest issues and provided compensation when required.
  • Maintained constant communication with every department of hotel ensuring operations ran smoothly for guests.
05/2012 to 06/2014
Front Desk AgentTowneplace Suites By Marriott / Courtyard By Marriott – City , STATE
  • Managed daily duties of front desk as well as night audit positions.
  • Organized daily arrival packets, quickly executing guest check-in and check-out.
  • Heavily involved with corporate group sales/setup.
  • Designed more streamlined night audit procedures accomplishing nightly duties more efficiently.
  • Officiated monthly staff safety meetings.
  • Resolved service-related problems in a timely manner.
Education
Build Your Own Now

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Resume Overview

Job Titles Held:

  • Barista/Shift Supervisor/Coffee Master
  • Community Leasing Specialist
  • Front Desk Agent/Lead Gallery Host
  • Front Desk Agent

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