Barista resume example with 1+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

I am a first year college student studying business at Hamline University. I stay very organized with different aspects of my life, for example school and social balancing. I do my absolute best to stay very organized with my scheduling and planning through the day so I can make sure all I need to do is accomplished in a productive and timely way with the best of quality. I am also an avid reader. I enjoy anything that is realistic fiction, historical non-fiction, and autobiographies/biographies. Another activity I love to do in my spare time is anything music related. I am a pianist and cellist (semi-accomplished in both). I practice and compose music to fit what I am currently doing. I have also taught a few beginner students in violin and cello to test and grow my own knowledge as a musician. I dedicate myself with the tasks I am assigned, along with giving myself the initiative to do a task I see needs to be accomplished. I take pride in my work-ethic and the quality of the products I create. I am responsible and reliable with the expectations I am given within the workplace. I do my best to exceed the expectations of the customers/clients that comes into the work place every time they visit. Lastly, I am determined to always give my 100% to everything that is demanded for me. For the standard my employer gives me. As well as the standard I hold myself to.

  • Product Displays for Better Marketing and Sales
  • Safe Food Handling Practices
  • Credit Card Transactions
  • Coffee Expertise
  • Detail-Oriented
  • Hospitality and Professionalism
  • Verbal and Written Communication
  • Customer Retention
  • Solid Problem Solver
  • Calm Under Pressure
  • Cash Register Operation
  • Conflict Mediation
  • Active Listener
  • Team Player
  • Workstation Maintenance
  • Coordinating Orders
  • Inventory Management
  • Cash Handling
  • Relationship Building
  • Packaging and Labeling
  • Customer Service
  • Payment Processing
  • Organization and Prioritization
  • Organization and Efficiency
  • Recordkeeping and Bookkeeping
  • Business Operations Understanding
Barista, 11/2021 to 08/2022
Winona HealthWinona, MN,
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Stocked customer service stations with paper products or beverage preparation items.
  • Maintained calm demeanor during high-volume periods and special events.
  • Created complex, hand-crafted beverages based upon customer preferences.
  • Memorized official and off-menu coffee and tea preparations.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Described menu items to customers and suggested products based on stated preferences.
  • Received and accurately processed customer payments.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Supported highest standards of conduct and service to support company reputation.
  • Followed health, safety and sanitation guidelines to pass state inspections.
  • Collected payments and provided accurate change.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Restocked product displays based on demand and projected sales.
  • Utilized coffee maker, espresso machine and French press to prepare coffee.
  • Provided customers with product details, coffee blends and preparation descriptions.
  • Weighed, ground and packed coffee beans for customer purchase.
  • Created signs and displays to advertise store products or events.
  • Checked brewing equipment for proper functionality.
  • Recommended pastries and sandwiches to pair with customers' beverages.
  • Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
  • Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
  • Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
  • Demonstrated techniques on using multiple beverage machines with new team members.
  • Input orders into point of sale system and handled customer payments.
  • Described menu items to customers and suggested appealing products.
  • Wrapped, labeled and dated food items for sale.
  • Prepared and served hot or cold beverages.
Receptionist, 06/2021 to 01/2022
Fellowship Senior LivingBasking Ridge, NJ,
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Updated and resident information to maintain accounts.
  • Sorted incoming mail and directed to correct personnel each day.
  • Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Answered and directed incoming calls using multi-line telephone system.
  • Greeted and directed visitors to appropriate personnel and answered average of 50-70 calls and emails daily.
  • Reported suspicious individuals to supervisor.
  • Served as company concierge to residents requiring assistance help with travel arrangements.
  • Greeted visitors and residents, answered general questions and directed to appropriate locations.
  • Supplied callers with office address and directions, employee email addresses and phone extensions.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.
  • Maintained business office inventory and equipment by checking stock for needed supplies.
  • Investigated and analyzed client complaints to identify and resolve issues.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.
  • Used company badging system to create badges for new employees and visitors.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
  • Made professional personal connections with the residents to gain trust and security within the staff.
  • Memorized names and room numbers to better connect with the residents.
  • Memorized visitor names and relationships to the residents to better direct them to where the want/need to be.
Front Desk Representative, 06/2020 to 11/2020
Columbus HospitalityLewis Center, OH,
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Conducted transactions, confirming customer's information and processing according to standard protocol.
  • Welcomed large volume of guests and improved overall customer service.
  • Processed orders by telephone and walk-in orders in a timely and professional manner.
  • Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
  • Input customer data into ordering systems and updated to reflect delivery/pick-up changes.
  • Arranged customizations to orders for guest overall satisfaction to enhance visitor experiences.
  • Cultivated professional relationships with guests, improving customer retention through coordinated service.
  • Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
  • Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
  • Facilitated successful front desk operations for fast paced scenarios.
  • Collaborated with staff to meet incoming guest needs, smooth order-handoff processes and maximize satisfaction.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Handled payment processing and provided customers with receipts and proper bills and change.
Education and Training
: Business, Expected in
badgingHamline University - Saint Paul, MN
  • LINK Leader Team Member at Forest Lake Senior High
  • Tri-M Honor Music Team at Forest Lake Senior High
  • Section Leader for the Cellos for Forest Lake Sinfonia Orchestra at Forest Lake Senior High
  • Graduated with Music Honors through Tri-M at Forest Lake Senior High

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Resume Overview

School Attended

  • badgingHamline University

Job Titles Held:

  • Barista
  • Receptionist
  • Front Desk Representative


  • Some College (No Degree)

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