barista resume example with 1+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
I am a first year college student studying business at Hamline University. I stay very organized with different aspects of my life, for example school and social balancing. I do my absolute best to stay very organized with my scheduling and planning through the day so I can make sure all I need to do is accomplished in a productive and timely way with the best of quality. I am also an avid reader. I enjoy anything that is realistic fiction, historical non-fiction, and autobiographies/biographies. Another activity I love to do in my spare time is anything music related. I am a pianist and cellist (semi-accomplished in both). I practice and compose music to fit what I am currently doing. I have also taught a few beginner students in violin and cello to test and grow my own knowledge as a musician. I dedicate myself with the tasks I am assigned, along with giving myself the initiative to do a task I see needs to be accomplished. I take pride in my work-ethic and the quality of the products I create. I am responsible and reliable with the expectations I am given within the workplace. I do my best to exceed the expectations of the customers/clients that comes into the work place every time they visit. Lastly, I am determined to always give my 100% to everything that is demanded for me. For the standard my employer gives me. As well as the standard I hold myself to.
Skills
Product Displays for Better Marketing and Sales
Safe Food Handling Practices
Credit Card Transactions
Coffee Expertise
Detail-Oriented
Hospitality and Professionalism
Verbal and Written Communication
Customer Retention
Solid Problem Solver
Calm Under Pressure
Cash Register Operation
Conflict Mediation
Active Listener
Team Player
Workstation Maintenance
Coordinating Orders
Inventory Management
Cash Handling
Relationship Building
Packaging and Labeling
Customer Service
Payment Processing
Organization and Prioritization
Organization and Efficiency
Recordkeeping and Bookkeeping
Business Operations Understanding
Experience
11/2021 to 08/2022BaristaWinona Health | Winona, MN,
Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Stocked customer service stations with paper products or beverage preparation items.
Maintained calm demeanor during high-volume periods and special events.
Created complex, hand-crafted beverages based upon customer preferences.
Memorized official and off-menu coffee and tea preparations.
Addressed and resolved customer concerns to maintain brand loyalty.
Described menu items to customers and suggested products based on stated preferences.
Received and accurately processed customer payments.
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Supported highest standards of conduct and service to support company reputation.
Followed health, safety and sanitation guidelines to pass state inspections.
Collected payments and provided accurate change.
Prepared and served coffee, espresso drinks, blended coffees and teas.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Restocked product displays based on demand and projected sales.
Utilized coffee maker, espresso machine and French press to prepare coffee.
Provided customers with product details, coffee blends and preparation descriptions.
Weighed, ground and packed coffee beans for customer purchase.
Created signs and displays to advertise store products or events.
Checked brewing equipment for proper functionality.
Recommended pastries and sandwiches to pair with customers' beverages.
Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
Demonstrated techniques on using multiple beverage machines with new team members.
Input orders into point of sale system and handled customer payments.
Described menu items to customers and suggested appealing products.
Wrapped, labeled and dated food items for sale.
Prepared and served hot or cold beverages.
06/2021 to 01/2022ReceptionistFellowship Senior Living | Basking Ridge, NJ,
Served visitors by greeting, welcoming and directing to appropriate personnel.
Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Updated and resident information to maintain accounts.
Sorted incoming mail and directed to correct personnel each day.
Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Answered and directed incoming calls using multi-line telephone system.
Greeted and directed visitors to appropriate personnel and answered average of 50-70 calls and emails daily.
Reported suspicious individuals to supervisor.
Served as company concierge to residents requiring assistance help with travel arrangements.
Greeted visitors and residents, answered general questions and directed to appropriate locations.
Supplied callers with office address and directions, employee email addresses and phone extensions.
Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Protected clients' rights by maintaining confidentiality of personal and financial information.
Maintained business office inventory and equipment by checking stock for needed supplies.
Investigated and analyzed client complaints to identify and resolve issues.
Maintained client accounts by obtaining, recording and updating personal and financial information.
Monitored reception area to provide consistently safe, hazard-free environment for customers.
Used company badging system to create badges for new employees and visitors.
Greeted visitors entering establishment to determine nature and purpose of visit.
Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
Made professional personal connections with the residents to gain trust and security within the staff.
Memorized names and room numbers to better connect with the residents.
Memorized visitor names and relationships to the residents to better direct them to where the want/need to be.
06/2020 to 11/2020Front Desk RepresentativeColumbus Hospitality | Lewis Center, OH,
Received incoming calls and coordinated with staff to fulfill customer requests.
Conducted transactions, confirming customer's information and processing according to standard protocol.
Welcomed large volume of guests and improved overall customer service.
Processed orders by telephone and walk-in orders in a timely and professional manner.
Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
Input customer data into ordering systems and updated to reflect delivery/pick-up changes.
Arranged customizations to orders for guest overall satisfaction to enhance visitor experiences.
Cultivated professional relationships with guests, improving customer retention through coordinated service.
Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
Facilitated successful front desk operations for fast paced scenarios.
Collaborated with staff to meet incoming guest needs, smooth order-handoff processes and maximize satisfaction.
Managed customer complaints and rectified issues to complete satisfaction.
Handled payment processing and provided customers with receipts and proper bills and change.
Education and Training
Expected in to to | BusinessbadgingHamline University, Saint Paul, MNGPA:
LINK Leader Team Member at Forest Lake Senior High
Tri-M Honor Music Team at Forest Lake Senior High
Section Leader for the Cellos for Forest Lake Sinfonia Orchestra at Forest Lake Senior High
Graduated with Music Honors through Tri-M at Forest Lake Senior High
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.