barista resume example with 7+ years of experience
Creative individual skilled in memorizing recipes, maintaining and operating machines and taking customer orders. I also have a moderate level of training and knowledge in front desk and reception. Courteous and respectful individual recognized for consistently receiving excellent feedback from customers. Does well with high stress situations and can resolve conflict whether it be between employees or customers, in a professional manner. Excellent communication skills with team members and will always put the individual being helped before self. Committed to making people feel comfortable and secure in any environment. Iļø am very comfortable and confident in all that Iļø do and will bring a strong and positive presence to whatever task is at hand.
- Credit Card Transactions
- Coffee Expertise
- Safe Food Handling Practices
- Product Displays
- Customer Service
- Hospitality and Professionalism
- Relationship Building
- Espresso Machine Operation and Maintenance
- Detail-Oriented
- Organization and Prioritization
- Food Preparation
- Solid Problem Solver
- Cash Register Operation
- Scheduling and Calendar Management
- Speedy and Efficient
- Calm Under Pressure
- Team Player
- Active Listener
- Appointment Scheduling
- Greeting and Seating Clients
- Courteous and Professional
Specialty Theory Classes
- L'anza product knowledge class
- Certified Barista Trainer, Starbucks - 2020
- Certified Nursing Assistant
- Certified Home Health Aide (CHHA)
Rochester Hills, MI, 07/2019 - 01/2023
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Greeted guests with pleasant smile and superior customer service.
- Worked with new employees on procedures and policies, interacting with customers, cleaning areas and making orders.
- Taught team members how to make latest drinks and correctly perform new procedures.
- Accepted cash and credit card payments, issued receipts and provided change.
- Listened to customer desires and needs to recommend optimal products.
- Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.
- Created complex, hand-crafted beverages based upon customer preferences.
- Educated customers on beverage menu items and provided samples of daily brews.
Gambrills, MD, 10/2018 - 06/2019
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Used mobility devices to transport patients.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted residents in preparing for activities and social programs.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Observed and reported unusual symptoms and changes to charge nurse.
- Helped residents walk with or without self-help devices.
Welch, MN, 04/2015 - 09/2018
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Occasionally worked as a cook when short staffed.
- Trained new team members in cash register operation, stock procedures and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Stocked buffet promptly
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Answered customer questions and provided store information.
- Directed trash removal and sanitation procedures to keep register area organized.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
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Resume Overview
School Attended
- Elk River Senior High School
Job Titles Held:
- Barista
- CNA
- Cashier
Degrees
- High School Diploma
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