LiveCareer-Resume

barista resume example with 5+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

I've always loved music from a young age, and this has not changed as I have matured and gone through both High School and almost my first entire year of college. Being in Classroom Techniques has taught me so much about handling children with music education, and how there needs to be an advocate for children's music education. As a mentor, I know that it is my job to deal with children and their musical skills through positive reinforcement, as well as using fun activities and games to help lesson plans stick.

Skills
  • Conflict Mediation
  • Speedy and Efficient
  • POS System Operation
  • Team Player
  • Active Listener
  • Team Leadership
  • Calm Under Pressure
  • Solid Problem Solver
  • Customer Service
  • Relationship Building
  • Organization and Prioritization
  • Cleaning and Sanitizing
  • Detail-Oriented
  • Hospitality and Professionalism
  • Verbal and Written Communication
  • Customer Retention
Experience
08/2022 to Current Barista Accor Hotels | Philadelphia, PA,
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Maintained calm demeanor during high-volume periods and special events.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Followed health, safety and sanitation guidelines to pass state inspections.
  • Collected payments and provided accurate change.
  • Created complex, hand-crafted beverages based upon customer preferences.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Memorized official and off-menu coffee and tea preparations.
  • Described menu items to customers and suggested products based on stated preferences.
  • Received and accurately processed customer payments.
  • Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
  • Stocked customer service stations with paper products or beverage preparation items.
  • Prepared and served hot or cold beverages.
09/2020 to Current Associate Hines | Irving, TX,
  • Answered customer questions and provided store information.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Supported management team to facilitate task completion and meet performance goals.
  • Arranged and stocked new merchandise following placement directions.
  • Stocked sales floor and assisted in product movement and merchandising plans.
  • Communicated clearly with customers in person and via telephone, driving positive experiences.
  • Performed register sales transactions quickly and accurately to comply with established cash control procedures and customer service guidelines.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Updated inventory and production information using warehouse management systems and scanner guns.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Greeted customers to determine wants or needs.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Answered store and merchandise questions and led customers to wanted items.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Exchanged merchandise for customers and accepted returns.
  • Bagged or packaged purchases and wrapped gifts.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Computed purchases and received and processed cash or credit payment.
  • Described merchandise and explained use, operation and care.
07/2018 to 09/2020 Crew Member Trainer Radiant Senior Living | Medford, OR,
  • Instructed new team members on correct procedures for operations.
  • Provided constructive feedback and one-on-one coaching to employees.
  • Developed and implemented strategies to enhance team performance, improve processes and boost results.
  • Guided trainees to boost safety and inventory waste management to meet pre-established business thresholds for operation.
  • Delivered group and individual needs-based training to personnel.
  • Provided written evaluations of employee performance to management.
  • Monitored training activities occurring on construction crews to promote maximum crew safety, performance and effectiveness.
  • Documented performance, safety and customer service needs to improve operations.
  • Explained goals and expectations required of trainees.
  • Monitored, evaluated and recorded training activities or program effectiveness.
  • Participated and attended meetings or seminars to obtain information for use in training programs or to inform management of training program status.
09/2017 to 07/2018 Dishwasher CJ Highmark's | City, STATE,
  • Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
  • Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
  • Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
  • Developed great team spirit with other personnel by pitching in and helping with task completion.
  • Backed up kitchen team members during heavy work periods to maximize team coverage.
  • Replaced clean utensils in storage bins for easy access.
  • Removed built-up waste and potential contaminants from waste receptacles, machinery and cooking equipment.
  • Swept and mopped floors at end of shift to comply with sanitary regulations.
  • Sorted clean dishes in appropriate storage areas for easy and accessible use.
  • Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
  • Inspected dishes closely to check for remnants of food or dirt.
Education and Training
Expected in 05/2026 to to Bachelor of Arts | Chorale Music Education Bowling Green State University, Bowling Green, OH GPA:
  • Fall Semester, Year 1 - Dean's List
  • 3.571 GPA
  • Currently rushing to be a Member of Phi Mu Alpha, Year 1
  • BGSU A Cappella Choir Member, Year 1
Expected in 05/2022 to to High School Diploma | Celina High School, Celina, OH GPA:
  • Member of National Honors Society, Years 3-4
  • Participated in CHS Fall Plays / Spring Musicals, from 9th grade to 12th grade
  • JV for Celina Bowling Team, 9th grade to 12th grade
  • Participated in CHS Marching Band, from 9th grade to 12th grade
Languages
English:
Native/ Bilingual
Negotiated:
Spanish:
Limited
Negotiated:

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Resume Overview

School Attended

  • Bowling Green State University
  • Celina High School

Job Titles Held:

  • Barista
  • Associate
  • Crew Member Trainer
  • Dishwasher

Degrees

  • Bachelor of Arts
  • High School Diploma

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