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Barista Resume Example

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JD
BARISTA
Summary

High-energy restaurant professional with strong money management and food handling abilities. Knowledgeable about drink preparations and skilled at keeping areas clean and well-stocked. Dedicated to maximizing customer satisfaction and brand loyalty by delivering knowledgeable and fast service.

Focused on giving customers positive experiences every visit. Skilled at helping new employees serve customer needs to build loyalty and earn repeat business.

Reliable Barista able to quickly learn and master new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.

Experienced Barista enthusiastic about producing superbly made coffee. Personable and positive. Ready to serve customers at national chains or local hangouts.

Skills
  • Observation
  • Adjusting routes
  • Managing file systems
  • Project organization
  • Packaging orders
  • Loading trucks
  • Improving procedures
  • Order picking
  • Prioritizing patients
  • Visual merchandising
  • Cash drawer balancing
  • Espresso machine operation
  • Safe food handling practices
  • Coffee expertise
  • Product displays
  • Speedy and efficient
  • POS system operation
  • Cooperative team player
  • Active listener
  • Multitasking
  • Dependable
  • Hard-working
  • Responsible
  • Creative
  • Adaptable
  • Attention to detail
  • Productive organization
  • Collaboration
Experience
08/2017 - CurrentBarista Company Name | City, State
  • Protected customers by regularly cleaning and sanitizing work areas and equipment.
  • Educated customers on beverage menu items and provided samples of daily brews.
  • Handled escalated customer complaints to provide full resolutions and promote loyalty.
  • Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
  • Ordered, received and stocked supplies and retail products.
  • Received and accurately processed customer payments.
  • Described menu items to customers and suggested products based on stated preferences.
  • Enthusiastically engaged customers during busy periods to keep mood light and fun.
  • Listened to customer desires and needs to recommend optimal products.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Weighed, ground and packed coffee per customer orders.
  • Greeted guests with pleasant smile and superior customer service.
  • Protected store assets and facilities by complying with company policies and procedures.
  • Merchandised display cases and diligently promoted prepared foods to drive business revenue.
  • Operated cash register, collected payments and provided accurate change.
  • Memorized official and off-menu preparations to serve all customer beverage desires.
  • Restocked counter and customer areas to maintain adequate items levels for expected needs.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Gave details on coffee blends and preparation descriptions to customers.
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
05/2020 - 08/2020Lot AssociateCompany Name | City, State
  • Monitored activity at store entrance to maintain clean environment and identify suspicious activity.
  • Retrieved flat beds and lumber carts from within store aisles and parking lot cart corrals to make available for customers entering store.
  • Provided assistance to other departments as needed to guarantee seamless shopping experience for customers during busy or understaffed times.
  • Restocked refrigerators and shelves with food, beverage and other items prior to store close.
  • Maintained sufficient number of shopping carts at front entrance of store, retrieving additional carts from parking lot as necessary.
  • Loaded cement bags, mulch and other heavy or impractical merchandise from store aisles and storage room onto carts for delivery to customers in parking lot.
  • Thanked customers upon departure from store to leave positive impression of customer service.
  • Removed trash bags from front of store and parking lot trash cans to appropriate garbage disposal areas.
  • Gathered stray carts from parking lot and within store to free aisles and parking lot of obstacles.
  • Collected trash scattered about parking lot or left in carts to provide customers with clean, comfortable shopping environment.
  • Escorted customers through parking lot, assisting with transporting and loading merchandise into cars and truck beds safely.
  • Greeted customers entering store and directed towards appropriate departments to aid in prompt location of desired products or service providers.
  • Eliminated downtime to maximize revenue by providing top product and material delivery quality control.
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
  • Contributed ideas on ways to improve or optimize warehousing procedures.
  • Ordered and replaced warehouse supplies stock and hand tools.
  • Examined incoming and outgoing shipments, rejected damaged items and appropriately recorded any discrepancies.
  • Alerted purchasing team of shortages or damaged goods identified when unloading trucks.
  • Conveyed inventory levels and processes to internal and external customers to meet diverse requirements and smooth process flow.
  • Followed customer instructions about placement of items and special considerations for handling.
  • Protected company inventory by maintaining and organizing storage areas.
  • Palletized boxes to streamline movement and shipment.
  • Planned and followed most direct route to save time and mileage on company trucks.
  • Logged unit quantities and entered data within inventory database to facilitate records maintenance.
  • Unloaded cargo with mechanized equipment to enable receipt of pre-ordered inventory.
  • Managed vendor relationships to support supply chain and maintain product quality.
03/2019 - 08/2019AmazonianCompany Name | City, State
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved operations by working with team members and customers to find workable solutions.
  • Improved customer satisfaction by finding creative solutions to problems.
Education and Training
05/2017High School Diploma
Jackson County High School | City, State
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Resume Overview

School Attended

  • Jackson County High School

Job Titles Held:

  • Barista
  • Lot Associate
  • Amazonian

Degrees

  • 05/2017 High School Diploma

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