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Barista Resume Example

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BARISTA
Summary
Friendly, outgoing and certified barista with 3 1/2 years of experience in both chain and locally owned coffee shops. I am consistently delivering quality coffee drinks with a personal, engaging customer service style. With many years of service, I have a wide range of coffee knowledge, background in retail management, as well as leadership and employee training experience.
Skills
  • Coffee expertise
  • Up-selling
  • POS systems
  • Tea expertise
  • Cooperative team player
  • Calm under pressure
  • Detail oriented
  • Safe food handling practices
  • Espresso machine operation
  • Engaging personality
  • ​Conflict resolution
  • Cash register operation
  • Anticipating guest needs
  • Outstanding customer service
  • Problem solving
  • Verbal communication
Experience
12/2016 to Current
BaristaHawaiian Aroma Caffe － Honolulu, HI
  • Maintained full knowledge of bar and menu items and made recommendations.
  • Delivered quality food and beverage service to guests in a responsible manner.
  • Maintained full knowledge of all menu items, contents and preparation methods.
  • Collected money and made change. Processed cash, credit card and voucher payments.
  • Performed closing duties including cleaning, sanitizing and replenishing.
  • Maintained a neat personal appearance.
  • Made engaging connections with guests to create loyalty.
01/2016 to 03/2017
Hostess And BaristaCafe Lani － Honolulu, HI
  • Adhered to recipe and presentation standards for specialty coffee drinks.
  • Resolved customer disputes with tact and professionalism.
  • Weighed, ground and packed coffee per customer orders.
  • Updated menu with daily offerings and specials, using personalized artistic touches.
  • Correctly followed all health, safety and sanitation guidelines.
  • Greeted guests with a pleasant smile and superior customer service.
  • Greeted and connected with every customer, recommending drinks and pastries.
  • Maintained the highest standards of conduct and service.
  • Managed inventory by establishing and adjusting ordering parameters, forecasting usage and controlling waste.
  • Listened to customer needs and preferences to provide accurate advice.
  • Completed purchases with cash, credit and debit payment methods.
  • Set aside on-hold reservations.
04/2014 to 11/2015
BaristaCoffee Bean & Tea Leaf － Honolulu, HI
  • Trained entire staff of baristas in new smoothie program offerings and procedures.
  • Developed creative and appealing latte art techniques and instructed coworkers in method.
  • Protected store assets and facilities by ensuring compliance with company policies and procedures.
  • Led regular coffee and tea tastings, showcasing seasonal items and reinforcing staff expertise.
  • Cleaned equipment, disposed of waste, closed registers and carried out other closing duties.
  • Redesigned coffee menu for improved readability.
  • Arranged merchandise in innovative and eye-catching displays.
  • Monitored cafe for seating availability, safety and well being of guests.
  • Greeted and connected with every customer, recommending drinks and pastries.
Education and Training
University of Hawaii － Honolulu, HI, United States
  • Dean's List.
Reference
Robi Nitake; Teacher
Contact: 1 (310) 528-8236
Peter Valenti; Coach
Contact: (808) 220-5950
Ken Toko; Recent Manager
Contact: (808) 308-1318
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Resume Overview

Companies Worked For:

  • Hawaiian Aroma Caffe
  • Cafe Lani
  • Coffee Bean & Tea Leaf

School Attended

  • University of Hawaii

Job Titles Held:

  • Barista
  • Hostess And Barista

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