Barista Resume Example
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BARISTA
Summary
Friendly, outgoing and certified barista with 3 1/2 years of experience in both chain and locally owned coffee shops. I am consistently delivering quality coffee drinks with a personal, engaging customer service style. With many years of service, I have a wide range of coffee knowledge, background in retail management, as well as leadership and employee training experience.
Skills
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Experience
12/2016 to Current
BaristaStonebridge Companies － Aliso Viejo , CA
- Maintained full knowledge of bar and menu items and made recommendations.
- Delivered quality food and beverage service to guests in a responsible manner.
- Maintained full knowledge of all menu items, contents and preparation methods.
- Collected money and made change. Processed cash, credit card and voucher payments.
- Performed closing duties including cleaning, sanitizing and replenishing.
- Maintained a neat personal appearance.
- Made engaging connections with guests to create loyalty.
01/2016 to 03/2017
Hostess And BaristaStonebridge Companies － Long Island City , NY
- Adhered to recipe and presentation standards for specialty coffee drinks.
- Resolved customer disputes with tact and professionalism.
- Weighed, ground and packed coffee per customer orders.
- Updated menu with daily offerings and specials, using personalized artistic touches.
- Correctly followed all health, safety and sanitation guidelines.
- Greeted guests with a pleasant smile and superior customer service.
- Greeted and connected with every customer, recommending drinks and pastries.
- Maintained the highest standards of conduct and service.
- Managed inventory by establishing and adjusting ordering parameters, forecasting usage and controlling waste.
- Listened to customer needs and preferences to provide accurate advice.
- Completed purchases with cash, credit and debit payment methods.
- Set aside on-hold reservations.
04/2014 to 11/2015
BaristaCoffee Bean & Tea Leaf － City , STATE
- Trained entire staff of baristas in new smoothie program offerings and procedures.
- Developed creative and appealing latte art techniques and instructed coworkers in method.
- Protected store assets and facilities by ensuring compliance with company policies and procedures.
- Led regular coffee and tea tastings, showcasing seasonal items and reinforcing staff expertise.
- Cleaned equipment, disposed of waste, closed registers and carried out other closing duties.
- Redesigned coffee menu for improved readability.
- Arranged merchandise in innovative and eye-catching displays.
- Monitored cafe for seating availability, safety and well being of guests.
- Greeted and connected with every customer, recommending drinks and pastries.
Education and Training
University of Hawaii － City, State, United States
- Dean's List.
Reference
Robi Nitake; Teacher
Contact: 1 (310) 528-8236
Peter Valenti; Coach
Contact: (808) 220-5950
Ken Toko; Recent Manager
Contact: (808) 308-1318
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Resume Overview
School Attended
- University of Hawaii
Job Titles Held:
- Barista
- Hostess And Barista
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