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Barista Resume Example

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BARISTA
Summary

Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic.

High-energy restaurant professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Smoothly set up reservations, coordinate events and monitor routine dining room activities. Collaborative, hardworking and efficient in prioritizing and handling simultaneous tasks.

Positive and upbeat restaurant professional able to make guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining efficiency and calm in fast-paced environments. Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering [Number] years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Skills
  • POS systems
  • Credit and cash transactions
  • Merchandise restocking
  • Customer assistance
  • Customer greeting
  • Hors-d'oeuvres service
  • Special dietary requirements
  • High-volume dining
  • Menu memorization
  • Seating assignment preparation
  • Bussing expertise
  • Service prioritization
  • Dining customer service
  • Conflict and dispute resolution
  • Time management
  • Service-oriented mindset
  • Problem solving
  • Effective multi-tasker
  • Computer application knowledge
  • Safe food handling practices
  • Espresso machine operation
  • Coffee expertise
  • Speedy and efficient
  • Engaging personality
  • Cooperative team player
  • Cash register operation
  • Strong leadership capability
Experience
05/2020 to 10/2020
Barista Charleston Coffee Exchange － Charleston , SC
  • Prepared more than 300 drinks per shift with high accuracy and consistently strong customer satisfaction.
  • Protected customers by regularly cleaning and sanitizing work areas and equipment.
  • Listened to customer desires and needs to recommend optimal products.
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
  • Educated customers on beverage menu items and provided samples of daily brews.
  • Maintained calm demeanor during high-volume periods and special events.
  • Brewed approximately 6 batches of coffee per 4 hours, keeping watchful eye on levels to avoid empty machines during peak shop hours.
  • Operated cash register, collected payments and provided accurate change.
  • Enthusiastically engaged customers during busy periods to keep mood light and fun.
  • Weighed, ground and packed coffee per customer orders.
09/2019 to 04/2020
HostessOutback Steakhouse － Tallahassee , FL
  • Cleaned seating area and checked restrooms every hour.
  • Cleaned and restocked front counter areas, got change for register and checked server supplies.
  • Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Greeted guests entering restaurant and gathered information to seat groups or place on waitlist, distributing pagers to waiting guests.
  • Answered customer questions about hours, seating, current wait time and other information.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
  • Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers.
  • Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
06/2019 to 09/2019
Back of House Team MemberChick-fil-A － Hendersonville, NC
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
  • Packaged and stored food products appropriately to ensure proper handling and preservation.
  • Cross-trained in food preparations and packaging positions to support team and help meet all customer needs.
  • Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
  • Kept all utensils, dishes and glasses clean and ready for customer use.
  • Followed recipes and customer request details to prepare high-quality, delicious meals.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Education and Training
05/2016
High School DiplomaFather Lopez Catholic High School － Daytona Beach, FL
08/2020
Bachelor of Science: Interdisciplinary Social Science Florida State University － Tallahassee, FL
Accomplishments
  • Won “Employee of the Month” in 2019 at Chick-fil-A.
  • Registered 10-15 customers for the store's loyalty program in 2019 at Chick-fil-A and Outback Steakhouse.
  • Trained 3 employees in 2 months.
Extra Curricular Activities

Gamma Phi Beta National Sorority

  • Volunteered and raised money for charities such as:
  • Relay for Life
  • Girls on the Run
  • Dance Marathon

Intramural sports

  • Volleyball
  • Flag Football
  • Tennis
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Resume Overview

Companies Worked For:

  • Charleston Coffee Exchange
  • Outback Steakhouse
  • Chick-fil-A

School Attended

  • Father Lopez Catholic High School
  • Florida State University

Job Titles Held:

  • Barista
  • Hostess
  • Back of House Team Member

Degrees

  • High School Diploma
    Bachelor of Science : Interdisciplinary Social Science

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