Barista Resume Example Kimpton Hotels

BARISTA

Education

Associate Of Science: Emergency Administration And Planning , Expected in 05/2021
Collin County Community College District - City, State

High School Diploma: 05/2019
The Colony High School - City, State

Skills

Work History

Barista, 06/2020 to Current
Kimpton Hotels – San Diego , CA

Learned every menu preparation and numerous off-label drinks to meet all customer needs.
Created over 70 drinks in average shifts with consistently positive customer satisfaction scores.
Recommended products based on solid understanding of individual customer needs and preferences.
Cleaned counters, machines, utensils and seating areas daily.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Memorized ingredients and recipes for 13 specialty drinks.
Sanitized POS and Blender equipment and wiped down counters and tables to prevent spread of germs.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales by more than 3%.
Served individually made coffee drinks to over 20 customers daily.
Accurately took 10 to-go and special orders via phone daily.
Controlled line and crowd with quick, efficient service.

Afterschool Teacher , 09/2019 to 03/2020
North Country Academy – North Port , FL

Assisted students of all ability levels develop life-long learning skills and good study habits.
Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
Completed and filed daily paperwork for classroom activities, including and attendance logs.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Promoted physical, mental and social development by implementing classroom games and outdoor recreational activities.

Waitress, 08/2019 to 09/2019
Hyatt Hotels Corp. – Warrenville , IL

Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Bussed and reset 16 tables per shift, working efficiently to keep dining room and work areas clean.

Camp Counselor, 05/2018 to 08/2019
City Of Medford – Medford , OR

Provided clear instruction to activity and program participants to deliver fun and safety.
Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
Transported and escorted program participants to and from activities and on field trips.
Factored-in abilities, needs and interests of participants in development of events and programs.
Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
Resolved conflicts that arose between campers by speaking to campers individually, then speaking to supervisors and camper's parents.
Delivered first aid for accidents and injuries in compliance with established procedures to promote campers' well-being and health.
Collaborated with other camp counselors to design fun and enriching learning activities for campers.
Kept accurate records on participants' activity attendance, disciplinary actions and medication usage to improve camper documentation.

Food and Beverage Cashier, 04/2019 to 07/2019
Holiday Inn Club Vacations – De Soto , MO

Maintained clean, sanitized and well-organized food preparation zones.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Greeted over 50 customers per day and communicated effectively to obtain accurate orders.
Checked prices for customers and processed items sold by scanning barcodes.
Used POS system to enter orders, process payments, and issue receipts.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Verified over $300 of cash and credit payments daily.

Swim Instructor, 10/2018 to 04/2019
Ymca Of Austin – Dripping Springs , TX

Reminded students to practice swimming strokes to develop their skills and improve technique.
Tracked students' progress and gave constructive feedback for skills requiring improvement.

Resume Overview

School Attended

Job Titles Held:

Degrees

Associate Of Science : Emergency Administration And Planning , Expected in 05/2021
High School Diploma : 05/2019