LiveCareer-Resume

barista resume example with 3+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Hardworking barista with robust history of delivering top-tier coffee shop customer service. Positive and upbeat in handling order taking, food delivery and customer relations. Comfortable working in high-volume service environments.

Skills
  • Espresso Machine Operation and Maintenance
  • Machinery Troubleshooting and Maintenance
  • Front of House Operations
  • Detail-Oriented
  • Espresso Machine Operation
  • Cash Register Operation
  • Food Preparation
  • Active Listener
  • Workstation Maintenance
  • Equipment and Store Cleaning
  • Customer Service
  • Coffee Expertise
  • Organization and Prioritization
  • Food Storage Management
  • Hospitality and Professionalism
  • Product Displays
  • Stocking Supplies and Retail Products
  • Coffee Machine Demonstrations
  • Inventory Management
  • POS System Operation
  • Tea Expertise
  • Food Serving and Preparation
  • Team Leadership
  • Packaging and Labeling
  • Display Maintenance
  • Process Control
  • Credit Card Transactions
  • Payment Processing
  • Solid Problem Solver
  • Relationship Building
  • Safe Food Handling Practices
  • Coffee and Tea Preparation
  • Cleaning and Sanitizing
  • Customer Retention
  • Calm Under Pressure
  • Cash Handling
  • Team Player
Education and Training
Coffeyville Community College Coffeyville, KS Expected in 05/2020 Associate of Science : General Studies - GPA :
Experience
Freeman Health System - Barista
Joplin, MO, 10/2021 - Current
  • Described menu items to customers and suggested products based on stated preferences.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Supported highest standards of conduct and service to support company reputation.
  • Memorized official and off-menu coffee and tea preparations.
  • Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
  • Operated cash register, collected payments and provided accurate change.
  • Weighed, grounded and packed coffee to prepare customer orders.
  • Maintained calm demeanor during high-volume periods and special events.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Implemented recycling and compost programs to reduce trash waste and improve green footprint.
  • Received and accurately processed customer payments.
  • Created complex, hand-crafted beverages based upon customer preferences.
  • Established and adjusted ordering parameters to manage inventory.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Arranged merchandise and built eye-catching displays to increase sales.
  • Prepared and served hot or cold beverages.
  • Created signs and displays to advertise store products or events.
  • Weighed, ground and packed coffee beans for customer purchase.
  • Provided customers with product details, coffee blends and preparation descriptions.
  • Sliced fruits, vegetables and meats for use in food service.
  • Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
  • Described menu items to customers and suggested appealing products.
  • Stocked customer service stations with paper products or beverage preparation items.
  • Utilized POS system to receive and process customer payments.
  • Wrapped, labeled and dated food items for sale.
  • Followed health, safety and sanitation guidelines to pass state inspections.
Caraluzzi's Markets - Shift Leader/Assistant Manager
Newtown, CT, 05/2019 - 09/2021
  • Coordinated shift workers for inventory receiving, auditing and restocking.
  • Managed schedules, accepted time off requests and maintained coverage for shifts.
  • Upheld company standards and compliance requirements for operations.
  • Reinforced rules to promote superior employee performance.
  • Documented receipts, employee hours and inventory movement.
  • Taught staff upselling techniques to meet revenue targets.
  • Identified business issues, creating customized solutions for individual problems.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Recruited and trained new employees to meet job requirements.
  • Delegated work to staff, setting priorities and goals.
  • Cultivated culture of empowerment to help employees better meet customer needs with minimal oversight.
  • Recruited, hired and trained [Number] employees for marketing and sales department.
  • Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Planned and implemented layout enhancements to promote efficiency and maximize space utilization.
  • Coordinated with staff to clarify information and enforce procedures resulting in effective problem solving and smoother operations.
  • Addressed internal and customer-related issues each day and affected strategic resolutions.
Wellstar Health System - Deli Associate
Austell, GA, 01/2019 - 03/2020
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Received new inventory and rotated stock by dates to keep items fresh and usable.
  • Completed orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Acquired new skills to support team and further accommodate customer needs.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Operated cash register to accept and process cash, check, card and mobile payments.
  • Communicated effectively with deli counter customers to answer questions and make recommendations.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Used mental math and available tools to total materials needed, costs and payments due.
  • Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
  • Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
  • Cleaned utensils, dishes and glasses for customer use.
  • Distributed new item samples to customers to provide opportunities for individuals to try products before purchase.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Documented and entered special orders for event catering and party trays.
  • Maintained work areas to reduce potential for illness or injury.
  • Created aesthetically pleasing food arrangements for special orders and party trays.
  • Updated food displays, cases and other customer-facing areas to increase sales of special items.
  • Stayed calm and professional in situations and resolved conflicts to customer satisfaction.
  • Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
  • Organized ingredients and restocked supplies to prepare for busy periods.
Carlos O'Kelly's - Cook
City, STATE, 08/2017 - 05/2018
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Streamlined food preparation and presentation tasks and recommended changes to boost cost savings.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Replenished food items from inventory and rotated ingredients.
  • Developed recipes to meet consumer tastes, nutritional needs and budgetary considerations.
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.
  • Grilled and deep fried various foods from meats to potatoes.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Set up and performed initial prep work for soups, sauces and salads.
  • Regulated oven, broiler and roaster operations for cooking at correct temperatures.
  • Coordinated orders to expedite food from kitchen according to cook time and delivery time.
  • Modified standard recipes to address customer requests for substitutions or allergen concerns.
  • Prepared garnishes for later use in meal production.
  • Received and stored food and supplies.
  • Executed proper techniques when preparing menu item ingredients.
  • Handled advanced thawing and food pre-preparation for upcoming meals.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Made meals in accordance with company standards and requirements.
  • Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.

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Resume Overview

School Attended

  • Coffeyville Community College

Job Titles Held:

  • Barista
  • Shift Leader/Assistant Manager
  • Deli Associate
  • Cook

Degrees

  • Associate of Science

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