LiveCareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
  • High-energy restaurant professional with strong money management and food handling abilities. Knowledgeable about drink preparations and skilled at keeping areas clean and well-stocked. Dedicated to maximizing customer satisfaction and brand loyalty by delivering knowledgeable and fast service.
  • 8+ -year veteran Barista with wide range of coffee knowledge and background in retail management. Leadership and employee training experience.
  • Personable barista enjoys engaging with people from all walks of life. Knowledgeable in all types of brews and concoctions. Consistently delivers exemplary customer service. Positive attitude coupled with ability to remain calm and composed in busy work settings (busy times are my favorite).
Skills
  • Coffee expertise
  • Handling credit transactions
  • Product displays
  • Up-selling
  • Safe food handling practices
  • Inventory management
  • Multitasking
  • Speedy and efficient
  • Cooperative team player (main value)
  • Engaging personality
  • Thrive in busy environments
  • Conflict mediation and diffusion expertise
  • Calm under pressure
  • Loyalty to employer and coworkers (core value)
  • Latte art enthusiast
  • Ingenuity of ideas with enthusiasm for learning (core value)
  • Espresso machine operation
  • Ability to manage others
  • Sufficient alcohol knowledge and enthusiasm to learn
  • Ability to ask for help and ask questions
  • Understanding and cooperative
  • Humble attitude (core value)
Education and Training
Texas State University San Marcos, TX Expected in : Geography - GPA :
Austin Community College Austin Tx, Expected in : - GPA :
Hutto High School Hutto Tx, Expected in 05/2018 GED : - GPA :
Experience
Eataly - Barista
Boston, MA, 03/2020 - 08/2020
  • Protected customers by regularly cleaning and sanitizing work areas and equipment.
  • Developed creative and appealing latte art techniques and instructed coworkers in method.
  • Managed inventory by establishing and adjusting ordering parameters, accurate forecasting and monitoring waste.
  • Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
  • Developed 3 new drink recipes and adhered to recipe and presentation standards for specialty coffee drinks.
  • Educated customers on beverage menu items and provided samples of daily brews.
  • Measured and weighed beans for each coffee brew and espresso shot and maintained as close to total consistency on every beverage and food served
  • Kept waste count and coffee usage notes daily to maintain consistency and lower waste
  • Properly cleaned all equipment as often as needed
  • Ordered, received and stocked supplies and retail products.
  • Wrote checks to suppliers
  • Served tap and bottled beer to customers and was expected to have knowledge of what i was offering
  • Prepped and served things like cheese plates which required aesthetic plating
Eataly - Barista
Santa Clara, CA, 10/2018 - 04/2019
  • Protected customers by regularly cleaning and sanitizing work areas and equipment.
  • Addressed and resolved customer concerns by maintaining positivity and diffusing conflict to maintain brand loyalty.
  • Merchandised display cases and diligently promoted prepared foods to drive business revenue.
  • Memorized official and off-menu preparations to serve all customer beverage desires.
  • Developed creative and appealing latte art techniques and instructed coworkers in method.
  • Enthusiastically engaged customers during busy periods to keep mood light and fun.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Maintained calm demeanor during high-volume periods and special events such as weekly outdoor music, brunches and comedy nights
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
  • Handled cash and credit cards daily and wrote checks to our distributors every few days.
  • Served tap beer and wine to customers with recommendations to those who needed it
Dominican Joe - Barista/Weekend General Manager
City, STATE, 10/2010 - 10/2017
  • Merchandised display cases and diligently promoted prepared foods to drive business revenue.
  • Thoroughly enjoyed thoroughly enjoyed assisting customers new to gourmet coffee in finding their favorite drink while forming and maintaining positive and close relationships with many new and existing regulars.
  • Served as weekend general manager for a few months as needed and successfully helped maintain functionality of very busy shop without supervision
  • Made change and deposits at bank every few days as needed
  • Wrote checks to suppliers and called servicers to the shop as needed (espresso techs, plumbers, electrician, bug exterminator)
  • Worked all shifts on the schedule including opening and closing shop alone at times
  • Trained multiple new employees on multiple duties including espresso machine
  • Maintained food and pastery cases and handled light food prep and smoothies
  • Wrote a training handbook for the shop in my free time

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Resume Overview

School Attended

  • Texas State University
  • Austin Community College
  • Hutto High School

Job Titles Held:

  • Barista
  • Barista
  • Barista/Weekend General Manager

Degrees

  • Some College (No Degree)
  • Some College (No Degree)
  • GED

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