Efficient [Job Title] with strong interpersonal and communication skills. Handles money, food and diverse customer needs without losing focus or sacrificing service quality. Current [Type] certification.
Talented professional with exemplary skills in [Skill] and [Skill]. Effective multi-tasker fluent in [Language]. Able to work exceptionally under pressure while remaining composed and confident.
Ambitious student pursuing a cosmetology degree eager to contribute developed knowledge in the beauty role. Skilled in coffee and communicating in restaurant settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.
Hardworking and reliable worker with strong ability in efficiency and quality . Offering dedication , hard work and reliability. Highly organized, proactive and punctual with team-oriented mentality.
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- Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.
- Described menu items to customers and suggested products based on stated preferences.
- Monitored cafe for seating availability, safety and wellbeing of guests.
- Merchandised display cases and diligently promoted prepared foods to drive business revenue.
- Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
- Protected customers by regularly cleaning and sanitizing work areas and equipment.
- Received and accurately processed customer payments.
- Cleaned and sanitized work areas, utensils and equipment.
- Greeted over [Number] customers daily, answered questions and recommended drinks and pastries.
- Memorized official and off-menu preparations to serve all customer beverage desires.
- Listened to customer desires and needs to recommend optimal products.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Answered telephone to provide dining information and take party reservations.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Enhanced guests' experiences by fulfilling special requests during visits.
- Set up and decorated menu marketing boards with current meal and drink specials.
- Monitored dining area to assess server capacity and estimate wait times.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
- Answered questions about food and order statuses for waiting customers.
- Notified server after seating parties in section to facilitate prompt service.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Answered customers' questions about hours, seating, current wait time and other information.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
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School Attended
- Aveda Institute Denver
Job Titles Held:
- Barista
- Hostess
- Hostess/Waitress
Degrees
- High School Diploma
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