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Barista Resume Example

Resume Score: 80%

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BARISTA
Summary

High-energy restaurant professional with strong money management and food handling abilities. Knowledgeable about drink preparations and skilled at keeping areas clean and well-stocked. Dedicated to maximizing customer satisfaction and brand loyalty by delivering knowledgeable and fast service.

Skills
  • Espresso machine operation
  • Coffee expertise
  • Up-selling
  • Tea expertise
  • Handling credit transactions
  • Safe food handling practices
  • Calm under pressure
  • Speedy and efficient
  • Multitasking
  • Active listener
  • Food preparation
  • Time management
  • Cash register operation
  • Cooperative team player
  • Teamwork and collaboration
  • POS system operation
  • Engaging personality
Experience
Barista | 10/2019 to CurrentStarbucks - Oak Creek, WI
  • Protected customers by regularly cleaning and sanitizing work areas and equipment.
  • Memorized official and off-menu preparations to serve all customer beverage desires.
  • Restocked counter and customer areas to maintain adequate items levels for expected needs.
  • Listened to customer desires and needs to recommend optimal products.
  • Maintained calm demeanor during high-volume periods and special events.
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
  • Greeted guests with pleasant smile and superior customer service.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Described menu items to customers and suggested products based on stated preferences.
Daycare Teacher | 05/2019 to 08/2019Children of America - Oak Creek, WI
  • Taught children foundational skills such as colors, shapes and letters.
  • Established indoor and outdoor safe play environments for toddler-age children.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Organized and led activities to promote physical, mental and social development.
  • Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
  • Implemented hands-on, play-based strategies such as games and crafts for experiential learning.
  • Enhanced sensory abilities by giving children access to numerous textures and shapes.
  • Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
  • Maintained daily records of individual activities, behaviors, meals and naps.
  • Offered stimulating curriculum accommodating all learning styles.
  • Disciplined children and recommended other measures to correct behavior.
  • Encouraged early literacy through read-aloud time and alphabet games.
  • Sparked creativity and imagination by helping children discover new things each day.
  • Encouraged children to be understanding and patient with others.
  • Offered detailed daily reports that outlined each child's activities.
  • Implemented positive discipline; followed policy of warning, timeout, talk and parent check-in.
Cashier | 12/2018 to 02/2019Bath and Body Works - Milwaukee, WI
  • Processed returned items in accordance with store policy.
  • Helped customers find specific products, answering questions and offering advice.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Drove sales and add-on purchases by promoting specific item options to customers.
Associate | 07/2014 to 05/2017Panera Bread - Brookfield, WI
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Counted product stock to maintain inventory records.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Welcomed customers, offering assistance to help find necessary store items.
Education and Training
Concordia University Wisconsin - - Mequon,WI | | Bachelor of ArtsElementary Education
  • Minor in English
  • Major in Elementary Education
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Resume Overview

Companies Worked For:

  • Starbucks
  • Children of America
  • Bath and Body Works
  • Panera Bread

School Attended

  • Concordia University Wisconsin

Job Titles Held:

  • Barista
  • Daycare Teacher
  • Cashier
  • Associate

Degrees

  • Concordia University Wisconsin - Mequon , WI | Bachelor of Arts

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