barista resume example with 2+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Experienced Barista with wide range of coffee and tea knowledge. One year serving customers in popular independent coffee shop. Superior customer service skills and commitment to upholding highest standards of product quality and operational efficiency. Organized cashier experienced in handling cash, processing payments and cementing patron relationships with excellent interpersonal abilities. Proven history of carefully managing funds to reduce discrepancies. Service-oriented team member with articulate communication skills and friendly demeanor.
Skills
Active Listening
Adaptability
Communication
Creativity
Critical Thinking
Customer Service
Decision making
Management
Leadership
Organization
Teamwork
Problem-Solving
Work History
06/2018 to 03/2019Barista Spartannash | Davison, MI,
Elevated customer loyalty by using strong communication to resolve customer problems.
Recommended products based on solid understanding of individual customer needs and preferences.
Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Prevented infections and maintained store professionalism by cleaning and sanitizing work areas every shift.
Created over 100 drinks in average shifts with consistently positive customer satisfaction scores.
Learned every menu preparation and numerous off-label drinks to meet all customer needs.
Prepared coffee, cleaned dining areas, opened register and carried out other opening duties.
Memorized ingredients and recipes for desired specialty drinks.
Prepared more than 30 batches of coffee per shift, monitoring levels to avoid empty machines during peak shop hours.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Complied with standards for merchandising, stocking and storing product.
Cultivated ability to recall customers' names and address each by name.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Cleaned counters, machines, utensils and seating areas daily.
Provided in-depth information to customers on beverage preparation and offered samples of latest brews.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
Sanitized all equipment and wiped down counters and tables to prevent spread of germs.
08/2017 to 05/2018WaitressMarriott International | Florence, AL,
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
Assisted with various banquet food stations, set up and service to multiple dining areas.
Set dining tables to prepare for diverse types of events and follow strict service standards.
02/2017 to 05/2018Cashier Westgate Resorts | Hollister, MO,
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Counted cash in register drawer at beginning and end of shift.
Checked prices for customers and processed items sold by scanning barcodes.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Served needs of more than 100 customers in busy word environment.
07/2016 to 12/2017Busser Monarch Casino Black Hawk | Black Hawk, CO,
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
Developed excellent relationships with managers and fellow team members to ensure success, build professional relationships and support positive work environment.
Improved customer satisfaction rates by answering customers' questions and resolving issues efficiently.
Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Provided smooth and timely service to customers by providing additional silverware, extra napkins and cleaning spills.
Worked well in diverse team settings by partnering with others to complete tasks.
Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
Set up advertising signs and displays on shelves, counters and tables.
Education
Expected in 06/2019 to to High School Diploma | Warwick Valley High School , Warwick, NY, GPA:
Expected in to to | Nursing EDU Tech , Coamo, PR, GPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.