Barista Resume Example
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BARISTA
Professional Summary
Friendly and outgoing Barista and sales associate with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Reliable sales associate offering top-notch sales expertise, customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Education
Associate of ScienceRadiology TechnicianLanier Technical CollegeCity, State | Expected in December 2023
- Continuing education in Radiology Technician
Work History
East Tennessee Children's HospitalBarista | Knoxville , TN | September 2019 - Current
- Maintained supply levels in counter and customer areas to meet typical demands.
- Created over hundreds of drinks in average shifts with consistently positive customer satisfaction scores.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Memorized ingredients and recipes for at least ten specialty drinks.
- Cultivated ability to recall customers' names and address each by name.
- Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
- Developed and demonstrated skillful and creative latte art to engage customers.
- Engendered customer loyalty by remembering personal preferences and allergy information.
- Maintained regular and consistent attendance and punctuality.
- Constantly expanded personal knowledge of coffee styles and varieties.
- Cleaned counters, machines, utensils and seating areas daily.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Educated coworkers and customers about new products.
- Prioritized drink requests while managing interruptions.
- Complied with standards for merchandising, stocking and storing product.
- Provided in-depth information to customers on beverage preparation and offered samples of latest brews.
Dignity HealthRetail Sales Associate | Citrus Heights , CA | June 2019 - September 2019
- Displayed merchandise by arranging in appealing and orderly way to boost sales.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
- Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
- Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
- Supported efficient and timely replenishment of sales floor merchandise.
- Demonstrated items to customers and created customer awareness, interest and sales.
- Assisted customers with locating and choosing merchandise in any store department.
Rent-A-CenterSales Associate | Allentown , PA | March 2019 - June 2019
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Maintained records related to sales, returns and inventory availability.
- Tracked stock using company inventory management software.
- Maintained organized, presentable merchandise to drive continuous sales.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Engaged with customers to effectively build rapport and lasting relationships.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Educated customers on promotions to enhance sales.
- Completed orders through [Type] system and organized product deliveries to meet customer timetables.
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
- Prepared merchandise for sales floor by pricing or tagging.
Rent-A-CenterSales Associate | Andalusia , AL | September 2018 - January 2019
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Maintained organized, presentable merchandise to drive continuous sales.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Engaged with customers to effectively build rapport and lasting relationships.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Educated customers on promotions to enhance sales.
Skills
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Resume Strength
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- Length
- Measurable results
Resume Overview
School Attended
- Lanier Technical College
Job Titles Held:
- Barista
- Retail Sales Associate
- Sales Associate
Degrees
- Associate of Science Radiology Technician
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