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Barista Resume Example

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BARISTA
Professional Summary

Friendly and outgoing Barista and sales associate with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Reliable sales associate offering top-notch sales expertise, customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Education
Associate of ScienceRadiology TechnicianLanier Technical CollegeCity, State | Expected in December 2023
  • Continuing education in Radiology Technician
Work History
Company NameBarista | City, State | September 2019 - Current
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Created over hundreds of drinks in average shifts with consistently positive customer satisfaction scores.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Memorized ingredients and recipes for at least ten specialty drinks.
  • Cultivated ability to recall customers' names and address each by name.
  • Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
  • Developed and demonstrated skillful and creative latte art to engage customers.
  • Engendered customer loyalty by remembering personal preferences and allergy information.
  • Maintained regular and consistent attendance and punctuality.
  • Constantly expanded personal knowledge of coffee styles and varieties.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Educated coworkers and customers about new products.
  • Prioritized drink requests while managing interruptions.
  • Complied with standards for merchandising, stocking and storing product.
  • Provided in-depth information to customers on beverage preparation and offered samples of latest brews.
Company NameRetail Sales Associate | City, State | June 2019 - September 2019
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Demonstrated items to customers and created customer awareness, interest and sales.
  • Assisted customers with locating and choosing merchandise in any store department.
Company NameSales Associate | City, State | March 2019 - June 2019
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Maintained records related to sales, returns and inventory availability.
  • Tracked stock using company inventory management software.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
  • Educated customers on promotions to enhance sales.
  • Completed orders through [Type] system and organized product deliveries to meet customer timetables.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Prepared merchandise for sales floor by pricing or tagging.
Company NameSales Associate | City, State | September 2018 - January 2019
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
  • Educated customers on promotions to enhance sales.
Skills
  • Soft Selling
  • Product Displays
  • Point of Sale Knowledge
  • Ordering Procedures
  • Menu Memorization
  • Food Preparation and Safety
  • Exceptional Customer Service
  • Conflict Resolution
  • Cleaning
  • Adaptive and Creative
  • Excellent Memory
  • Performance improvement
  • Graphic design
  • Cash Handling
  • Retail management
  • Professional demeanor
  • Opening and closing duties
  • Hospitality service expertise
  • Sales expertise
  • Product and Service Sales
  • Sales
  • Accurate Money Handling
  • Sales Goals
  • Guest Services
  • Store Merchandising
  • Point of Sale Systems
  • Cash Register Operation
  • Product Knowledge
  • Product Sales
  • Product Location
  • Customer service
  • Organization
  • Microsoft applications proficiency
  • Compassion
  • Leadership
  • Responsible
  • Basic math
  • Detail-oriented
  • Multitasking abilities
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Resume Overview

School Attended

  • Lanier Technical College

Job Titles Held:

  • Barista
  • Retail Sales Associate
  • Sales Associate

Degrees

  • Associate of Science Radiology Technician

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