, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Skills
Safe food handling practices
Espresso machine operation
Up-selling
Coffee expertise
Handling credit transactions
Product displays
Solid problem solver
Multitasking
Speedy and efficient
Cash register operation
Active listener
Cooperative team player
Experience
Barista, 04/2020 to 08/2021 Fifth Wall – Las Vegas, NV,
Operated cash register, collected payments and provided accurate change.
Described menu items to customers and suggested products based on stated preferences.
Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.
Enthusiastically engaged customers during busy periods to keep mood light and fun.
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Monitored cafe for seating availability, safety and wellbeing of guests.
Received and accurately processed customer payments.
Listened to customer desires and needs to recommend optimal products.
Greeted guests with pleasant smile and superior customer service.
Protected customers by regularly cleaning and sanitizing work areas and equipment.
Gave details on coffee blends and preparation descriptions to customers.
Cleaned and sanitized work areas, utensils and equipment.
Maintained calm demeanor during high-volume periods and special events.
Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
Front Desk Associate, 09/2020 to 01/2021 Community Medical Ctr – Missoula, MT,
Set guest and group reservations and processed check-ins and check-outs.
Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
Contacted customers and guests to confirm reservations.
Explained and pointed out property details to patrons, including dining areas, pool, spa and fitness center.
Reviewed safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
Responded to inquiries and room requests made online, by phone or email.
Maintained accurate bookkeeping of important files, ran reports and delivered updates on occupancy and revenues to supervisor.
Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
Monitored reservations to track incoming parties and special events.
Handled payment processing duties and provided customers with receipts and proper bills and change.
Lead Teacher, 10/2017 to 02/2019 Little Sprouts – Shelburne, VT,
Organized activities to promote physical, mental and social development of each child.
Worked with students one-on-one to boost skills in weak areas and grasp new concepts.
Completed teacher observations to identify areas for improvement and suggest changes to teaching methods.
Arranged classrooms to facilitate optimal education for student groups.
Communicated objectives for all lessons, units and projects to students and parents.
Built and strengthened positive relationships with students, parents and teaching staff.
Created and implemented developmentally-appropriate instructional and activity plans to promote learning.
Performed assessments to check intellectual, behavioral and environmental well-being.
Incorporated music and art activities to encourage creativity and expression.
Developed and implemented lesson plans based on ages and abilities of class children.
Assistant Teacher, 08/2016 to 12/2016 Merritt Academy – Fairfax, VA,
Created colorful, attractive displays for bulletin boards and hallways.
Assembled instructional materials for children's projects and play-time.
Communicated regularly with parents, teachers and administrators.
Maintained safe, educational environment for students during learning and free play time.
Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors.
Assisted teachers with lesson preparation and curriculum implementation.
Attended in-services, workshops and seminars.
Prepared bulletin boards, classroom materials and individual student portfolios to support teacher plans.
Education and Training
High School Diploma: , Expected in 06/2016 to Downingtown High School - Downingtown, PA GPA:
Associate of Science: Environmental Science And Sustainability , Expected in 05/2025 to Harrisburg University Of Science And Technology - Harrisburg, PA GPA:
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