Barista Resume Example
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BARISTA
Summary
High-energy restaurant professional with strong money management and food handling abilities. Knowledgeable about drink preparations and skilled at keeping areas clean and well-stocked. Dedicated to maximizing customer satisfaction and brand loyalty by delivering knowledgeable and fast service.
Skills
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Experience
Barista, 09/2016 to Current
Fifth Wall – California , MD
Fifth Wall – California , MD
- Addressed and resolved customer concerns by asking what the problem was and giving them a gift card or a free drink to maintain brand loyalty.
- Memorized official and off-menu preparations to serve all customer beverage desires.
- Restocked counter and customer areas to maintain adequate items levels for expected needs.
- Prepared more than 100 drinks per shift with high accuracy and consistently strong customer satisfaction.
- Merchandised display cases and diligently promoted prepared foods to drive business revenue.
- Protected customers by regularly cleaning and sanitizing work areas and equipment.
- Cleaned equipment, disposed of waste, closed registers and carried out other closing duties.
- Greeted guests with pleasant smile and superior customer service.
- Maintained calm demeanor during high-volume periods and special events.
- Developed creative and appealing latte art techniques and instructed coworkers in method.
- Received and accurately processed customer payments.
- Monitored cafe for seating availability, safety and well being of guests.
- Resolved customer disputes with tact and professionalism.
- Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
- Maintained highest standards of conduct and service to support company reputation.
- Described menu items to customers and suggested products based on stated preferences.
- Managed morning rush of over 100 customers daily with efficient, levelheaded customer service.
- Enthusiastically engaged customers during busy periods to keep mood light and fun.
- Greeted over 150 customers daily, answered questions and recommended drinks and pastries.
- Performed minor maintenance and repairs on blender and coffee equipment and handled troubleshooting tasks to keep coffee machines operational.
- Protected store assets and facilities by ensuring compliance with company policies and procedures.
Education and Training
High School DiplomaShadow Ridge High School - City, State
- Completed coursework in AP Art, AP government and AP Statistics
- 3.9 GPA
- National Society of High School Scholars(NSHSS) Member
Bachelor of Architecture: Architecture, Expected in 2024
Moorpark College - City, State
Moorpark College - City, State
Skills
- Coffee expertise
- Safe food handling practices
- Up-selling
- Handling credit transactions
- Espresso machine operation
- Customer service
- Teamwork and collaboration
- Cooperative team player
- Strong leadership capability
- Speedy and efficient
- Multitasking
- Time management
- Solid problem solver
- Calm under pressure
- Cash register operation
Work History
Barista, 09/2016 to Current
Company Name – City, State
Company Name – City, State
- Addressed and resolved customer concerns by asking what the problem was and giving them a gift card or a free drink to maintain brand loyalty.
- Memorized official and off-menu preparations to serve all customer beverage desires.
- Restocked counter and customer areas to maintain adequate items levels for expected needs.
- Prepared more than 100 drinks per shift with high accuracy and consistently strong customer satisfaction.
- Merchandised display cases and diligently promoted prepared foods to drive business revenue.
- Protected customers by regularly cleaning and sanitizing work areas and equipment.
- Cleaned equipment, disposed of waste, closed registers and carried out other closing duties.
- Greeted guests with pleasant smile and superior customer service.
- Maintained calm demeanor during high-volume periods and special events.
- Developed creative and appealing latte art techniques and instructed coworkers in method.
- Received and accurately processed customer payments.
- Monitored cafe for seating availability, safety and well being of guests.
- Resolved customer disputes with tact and professionalism.
- Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
- Maintained highest standards of conduct and service to support company reputation.
- Described menu items to customers and suggested products based on stated preferences.
- Managed morning rush of over 100 customers daily with efficient, levelheaded customer service.
- Enthusiastically engaged customers during busy periods to keep mood light and fun.
- Greeted over 150 customers daily, answered questions and recommended drinks and pastries.
- Performed minor maintenance and repairs on blender and coffee equipment and handled troubleshooting tasks to keep coffee machines operational.
- Protected store assets and facilities by ensuring compliance with company policies and procedures.
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- Word choice
Resume Overview
School Attended
- Shadow Ridge High School
- Moorpark College
Job Titles Held:
- Barista
Degrees
- High School Diploma
Bachelor of Architecture : Architecture , Expected in 2024
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