LiveCareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

High-energy restaurant professional with strong money management and food handling abilities. Knowledgeable about drink preparations and skilled at keeping areas clean and well-stocked. Dedicated to maximizing customer satisfaction and brand loyalty by delivering knowledgeable and fast service.

Skills
  • Coffee expertise
  • Safe food handling practices
  • Up-selling
  • Handling credit transactions
  • Espresso machine operation
  • Customer service
  • Teamwork and collaboration
  • Cooperative team player
  • Strong leadership capability
  • Speedy and efficient
  • Multitasking
  • Time management
  • Solid problem solver
  • Calm under pressure
  • Cash register operation
Experience
Barista, 09/2016 to Current
Fifth WallCalifornia, MD,
  • Addressed and resolved customer concerns by asking what the problem was and giving them a gift card or a free drink to maintain brand loyalty.
  • Memorized official and off-menu preparations to serve all customer beverage desires.
  • Restocked counter and customer areas to maintain adequate items levels for expected needs.
  • Prepared more than 100 drinks per shift with high accuracy and consistently strong customer satisfaction.
  • Merchandised display cases and diligently promoted prepared foods to drive business revenue.
  • Protected customers by regularly cleaning and sanitizing work areas and equipment.
  • Cleaned equipment, disposed of waste, closed registers and carried out other closing duties.
  • Greeted guests with pleasant smile and superior customer service.
  • Maintained calm demeanor during high-volume periods and special events.
  • Developed creative and appealing latte art techniques and instructed coworkers in method.
  • Received and accurately processed customer payments.
  • Monitored cafe for seating availability, safety and well being of guests.
  • Resolved customer disputes with tact and professionalism.
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
  • Maintained highest standards of conduct and service to support company reputation.
  • Described menu items to customers and suggested products based on stated preferences.
  • Managed morning rush of over 100 customers daily with efficient, levelheaded customer service.
  • Enthusiastically engaged customers during busy periods to keep mood light and fun.
  • Greeted over 150 customers daily, answered questions and recommended drinks and pastries.
  • Performed minor maintenance and repairs on blender and coffee equipment and handled troubleshooting tasks to keep coffee machines operational.
  • Protected store assets and facilities by ensuring compliance with company policies and procedures.
Education and Training
High School Diploma: , Expected in
Shadow Ridge High School - Las Vegas, NV
GPA:
  • Completed coursework in AP Art, AP government and AP Statistics
  • 3.9 GPA
  • National Society of High School Scholars(NSHSS) Member
Bachelor of Architecture: Architecture, Expected in 2024
Moorpark College - Moorpark, CA
GPA:
Skills
  • Coffee expertise
  • Safe food handling practices
  • Up-selling
  • Handling credit transactions
  • Espresso machine operation
  • Customer service
  • Teamwork and collaboration
  • Cooperative team player
  • Strong leadership capability
  • Speedy and efficient
  • Multitasking
  • Time management
  • Solid problem solver
  • Calm under pressure
  • Cash register operation
Work History
Barista, 09/2016 to Current
Starbucks Simi Valley, CA
  • Addressed and resolved customer concerns by asking what the problem was and giving them a gift card or a free drink to maintain brand loyalty.
  • Memorized official and off-menu preparations to serve all customer beverage desires.
  • Restocked counter and customer areas to maintain adequate items levels for expected needs.
  • Prepared more than 100 drinks per shift with high accuracy and consistently strong customer satisfaction.
  • Merchandised display cases and diligently promoted prepared foods to drive business revenue.
  • Protected customers by regularly cleaning and sanitizing work areas and equipment.
  • Cleaned equipment, disposed of waste, closed registers and carried out other closing duties.
  • Greeted guests with pleasant smile and superior customer service.
  • Maintained calm demeanor during high-volume periods and special events.
  • Developed creative and appealing latte art techniques and instructed coworkers in method.
  • Received and accurately processed customer payments.
  • Monitored cafe for seating availability, safety and well being of guests.
  • Resolved customer disputes with tact and professionalism.
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
  • Maintained highest standards of conduct and service to support company reputation.
  • Described menu items to customers and suggested products based on stated preferences.
  • Managed morning rush of over 100 customers daily with efficient, levelheaded customer service.
  • Enthusiastically engaged customers during busy periods to keep mood light and fun.
  • Greeted over 150 customers daily, answered questions and recommended drinks and pastries.
  • Performed minor maintenance and repairs on blender and coffee equipment and handled troubleshooting tasks to keep coffee machines operational.
  • Protected store assets and facilities by ensuring compliance with company policies and procedures.

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Resume Overview

School Attended

  • Shadow Ridge High School
  • Moorpark College

Job Titles Held:

  • Barista

Degrees

  • High School Diploma
  • Bachelor of Architecture

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