LiveCareer-Resume

barista resume example with 10+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

High-energy restaurant professional with strong money management and food handling abilities. Knowledgeable about drink preparations and skilled at keeping areas clean and well-stocked. Dedicated to maximizing customer satisfaction and brand loyalty by delivering knowledgeable and fast service.

Detail-oriented Environmental Service Aide with extensive understanding of sanitation and infection control techniques. Self-sufficient and enthusiastic individual working quickly and effectively with little to no supervision. Used proper cleaning techniques, checked rooms for fire hazards and observed all housekeeping policies.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Organized Sales Administrative Assistant offering excellent planning, problem-solving and communication skills. Supporting high-performance sales teams in identifying customer needs and delivering solutions. Strong verbal and written communication skills to document sales activities.

Skills
  • Coffee expertise
  • Handling credit transactions
  • Safe food handling practices
  • Product displays
  • Multitasking
  • Customer service
  • Speedy and efficient
  • POS system operation
  • Inventory management
  • Time management
  • Cash register operation
  • Food preparation
  • Strong leadership capability
  • Cooperative team player
  • Conflict mediation
  • Solid problem solver
  • Active listener
  • Up-selling
  • Espresso machine operation
  • Tea expertise
  • Calm under pressure
  • Engaging personality
Experience
Barista, 10/2016 - Current
Freeman Health System Joplin, MO,
  • Maintained calm demeanor during high-volume periods and special events.
  • Maintained highest standards of conduct and service to support company reputation.
  • Received and accurately processed customer payments.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Properly cleaned all equipment, including oasis machine and coffee maker and sanitized counters to avoid illness.
  • Restocked counter and customer areas to maintain adequate items levels for expected needs.
  • Merchandised display cases and diligently promoted prepared foods to drive business revenue.
  • Supported store manager with recruiting, interviewing and hiring baristas.
  • Resolved customer disputes with tact and professionalism.
  • Cleaned equipment, disposed of waste, closed registers and carried out other closing duties.
  • Described menu items to customers and suggested products based on stated preferences.
  • Ordered, received and stocked supplies and retail products.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Protected store assets and facilities by complying with company policies and procedures.
  • Protected customers by regularly cleaning and sanitizing work areas and equipment.
  • Gave details on coffee blends and preparation descriptions to customers.
  • Managed inventory by establishing and adjusting ordering parameters, accurate forecasting and monitoring waste.
  • Educated customers on beverage menu items and provided samples of daily brews.
  • Listened to customer desires and needs to recommend optimal products.
Server, 06/2016 - 12/2016
Dave & Buster's, Inc. Fairfield, CA,
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Partnered with team members to efficiently serve food and beverages.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Promoted desserts, appetizers and specialty drinks.
  • Arranged each place setting attractively, using clean, chip-free plates and utensils.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Checked patrons' identification to monitor minimum age requirements for consumption of alcoholic beverages.
  • Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Crew Member, 10/2014 - 08/2016
Schlotzsky's Deli Cleburne, TX,
  • Drove team success by completing assigned task quickly and accurately.
  • Kept activities moving smoothly by coordinating schedules and personnel.
  • Kept detailed production reports of daily progress to identify areas for improvement and maximize productivity.
  • Assisted management with monthly inventory control and weekly stock ordering.
  • Inspected equipment and completed basic repairs to maintain functionality.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Brought in loads for sorting, storage or disposal according to quality categories.
  • Monitored and interpreted weather to make proactive adjustments to operating plans.
  • Observed safety precautions and practices when using heavy machinery and equipment.
  • Sanitized equipment and decks after each shift to remove leftover fish and carcasses.
  • Handled escalated customer complaints to provide full resolutions and promote loyalty.
  • Identified unacceptable work or materials and independently corrected problems to keep operations on-target.
  • Studied maps and changing weather conditions to design effective and safe routes for vessels.
Cashier, 01/2011 - 08/2014
Bj's Wholesale Club, Inc. Richmond, VA,
  • Read weekly sales inserts and monitored price changes.
  • Processed returned items in accordance with store policy.
  • Helped customers find specific products, answered questions and offered advice.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Compiled and updated client data to track payments trends and support accurate accounting.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Processed customer payments quickly and returned exact change and receipts.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Resolved issues with cash registers, card scanners and printers.
  • Inspected items for damage and obtained replacements for customers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Monitored sales events to protect products, added new merchandise and rang up purchases.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Worked closely with front-end staff to assist customers.
  • Assisted customers with account updates, new service additions and promotional offers.
Education and Training
High School Diploma: , Expected in 06/2010
-
Naugatuck High School - Naugatuck, CT
GPA:
Status -
: Medical Assistant , Expected in
-
Brandford Hall Career Institute - Southington, CT
GPA:
Status -

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Resume Overview

School Attended

  • Naugatuck High School
  • Brandford Hall Career Institute

Job Titles Held:

  • Barista
  • Server
  • Crew Member
  • Cashier

Degrees

  • High School Diploma
  • Some College (No Degree)

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