LiveCareer-Resume

barista resume example with 2+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking retail opportunities to expand skills while facilitating company growth.

Skills
  • Tea expertise
  • Product displays
  • Espresso machine operation
  • Up-selling
  • Calm under pressure
  • Credit card transactions
  • Coffee expertise
  • POS system operation
  • Active listener
  • Cash register operation
  • Solid problem solver
  • Team player
  • Speedy and efficient
  • Maintenance & Repair
Experience
Barista, 11/2019 - Current
Lithia Motors Roseburg, OR,
  • Operated cash register, collected payments and provided accurate change.
  • Greeted guests with pleasant smile and superior customer service.
  • Maintained calm demeanor during high-volume periods and special events.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Memorized official and off-menu coffee and tea preparations.
  • Described menu items to customers and suggested products based on stated preferences.
  • Received and accurately processed customer payments.
  • Maintained highest standards of conduct and service to support company reputation.
  • Educated customers on beverage menu items and provided samples of daily brews.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Merchandised display cases and promoted prepared foods.
  • Monitored cafe for seating availability, safety and wellbeing of guests.
  • Weighed, ground and packed coffee per customer orders.
  • Created complex, hand-crafted beverages based upon customer preferences.
  • Checked temperatures of freezers, refrigerators and heating equipment.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Performed minor maintenance and repairs on equipment and handled troubleshooting tasks to keep coffee machines operational.
  • Developed knowledge of teas, including growing practices and flavor profiles.
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
  • Passed state inspections by following health, safety and sanitation guidelines.
  • Designed new recipes and adhered to recipe and presentation standards for specialty coffee drinks.
  • Hosted coffee and tea tastings to showcase seasonal items and boost sales opportunities.
  • Increased special item sales by creating daily menus with changing specials.
  • Enhanced use of recycling and compost programs to reduce trash waste and improve green footprint.
  • Decreased food and utensil waste by waste separation and recycling.
Sales Associate, 09/2017 - 09/2018
Bob's Discount Furniture Manchester, NH,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Acted as initial contact in addressing customer concerns.
  • Built trusting relationships with customers by making personal connections.
  • Facilitated timely product launches and delivered exceptional customer service to enable account retention and growth.
  • Processed orders through company system and coordinated product deliveries.
Sales Associate, 02/2015 - 04/2015
Bob's Discount Furniture Merrillville, IN,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Offered product and service consultations and employed upselling techniques.
  • Acted as initial contact in addressing customer concerns.
  • Coordinated activities with other departments to ensure quality customer service.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Facilitated timely product launches and delivered exceptional customer service to enable account retention and growth.
  • Processed orders through company system and coordinated product deliveries.
Education and Training
High School Diploma: , Expected in 02/2017
-
Hidden Lake High School - Westminster, CO
GPA:
Status -

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Resume Overview

School Attended

  • Hidden Lake High School

Job Titles Held:

  • Barista
  • Sales Associate
  • Sales Associate

Degrees

  • High School Diploma

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