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barista resume example with 5+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Barista Summary

  • High-energy restaurant professional with strong money management and food handling abilities. Knowledgeable about drink preparations and skilled at keeping areas clean and well-stocked. Dedicated to maximizing customer satisfaction and brand loyalty by delivering knowledgeable and fast service.
  • Reliable Barista able to quickly learn and master new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with a proven track record of building client rapport.

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Server Summary

  • A personable server who enjoys engaging with people from all walks of life. Knowledgeable in all types of brews and concoctions. Consistently delivers exemplary customer service. A positive attitude coupled with the ability to remain calm and composed in busy work settings.
  • Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing a strong work ethic and excellent organizational skills to any setting. Excited to begin a new challenge with a successful team.
  • Efficient server with strong interpersonal and coaching skills. Talented at delivering food to guests and turning dining tables rapidly to maximize team efficiency. Offering 3 years of experience in progressive roles with increased accountability.

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Receptionist Summary

  • Goal-driven Receptionist with an extensive background managing busy reception areas and telephone systems. Security-conscious and astute in control of confidential documentation.
  • Attentive Receptionist organizing documents, providing administrative support to staff members, arranging appointments and maintaining office calendars. Organized professional with expertise in telephone communication and cold-calling potential clients.
Skills
  • Espresso machine operation
  • Handling credit transactions
  • Product displays
  • Safe food handling practices
  • Up-selling
  • Strong leadership capability
  • Calm under pressure
  • Teamwork and collaboration
  • Engaging personality
  • Time management
  • Inventory Management
  • Solid problem solver
  • Cash register operation
  • Conflict mediation
  • Speedy and efficient
  • Multitasking
  • Customer Service
  • Food preparation
  • Cooperative team player
  • Active listener
Experience
06/2019 to Current
Barista Mercy Medical Center - Canton Canton, OH,
  • Listened to customer desires and needs to recommend optimal products.
  • Prepared more than 50 drinks per shift with high accuracy and consistently strong customer satisfaction.
  • Addressed and resolved customer concerns by listening to there concerns and offering something in return to maintain brand loyalty.
  • Resolved customer disputes with tact and professionalism.
  • Greeted guests with a pleasant smile and superior customer service.
  • Managed morning rush of over 70 customers daily with efficient, levelheaded customer service.
  • Protected store assets and facilities by ensuring compliance with company policies and procedures.
  • Received and accurately processed customer payments.
  • Enthusiastically engaged customers during busy periods to keep the mood light and fun.
  • Greeted over 90 customers daily, answered questions and recommended drinks and pastries.
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees, and teas.
05/2019 to 09/2020
Receptionist Harsch Investment Corp Tucson, AZ,
  • Kept reception area clean and organized to offer a positive first impression to every visitor.
  • Provided clerical support for all team members to improve office efficiency and enhance productivity.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Responded to customer concerns and issues.
  • Scheduled nail appointments for nail technicians.
  • Welcomed visitors upon entrance, answered inquires and directed questions or appointments to appropriate personnel.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Coordinated and communicated with 40 clients daily to gather pertinent information.
  • Maintained daily calendars, set appointments with clients.
  • Monitored daily and weekly schedules and monthly calendar obligations.
02/2016 to 10/2019
Wedding Server Mintahoe City, STATE,
  • Organized corporate luncheons, dinners, conferences, and special events.
  • Maintained close communication with clients to mitigate service issues.
  • Hosted 400+ attendees during annual events.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Handled all delegated tasks, including serving food and carried large amounts of drinks and food at a time.
  • Earned reputation for good attendance and hard work.
  • Created agendas and communication materials for team meetings.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved operations by working with team members and customers to find workable solutions.
  • Delivered and set up food and entertainment to customer locations.
  • Recognized by management for providing exceptional customer service.
  • Maintained updated knowledge through listening to our captain of the event and excelled on the needs they wanted.
Education and Training
Expected in 06/2020
High School Diploma:
St. Michael-Albertville Senior High School - Saint Michael, MN
GPA:
Expected in
Pre-Medicine: Dermotologist
Minnesota State University - Mankato - Mankato, MN
GPA:

I will be attending college in the Fall of 2020. I will be majoring in Pre-Medicine in hopes to become a Dermatologist.

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Resume Overview

School Attended

  • St. Michael-Albertville Senior High School
  • Minnesota State University - Mankato

Job Titles Held:

  • Barista
  • Receptionist
  • Wedding Server

Degrees

  • High School Diploma
  • Pre-Medicine

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