(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Driven worker highly effective at managing multiple simultaneous responsibilities in fast-paced environments. Results-focused and dedicated to sales and service excellence. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

  • Business management
  • Outstanding customer service
  • Quick learner
  • Opening and closing procedures
  • Team collaboration
  • Client consultations
  • Interpersonal abilities
Education and Training
Tylan Highschool Chicago, IL, Expected in 06/2017 High School Diploma : - GPA :
Penn National Gaming - Barber
Riverside, MO, 06/2020 - Current
  • Sanitized workstations and salon equipment to reduce risk of infection.
  • Clipped and sheared hair into diverse cuts and fades for 10+ customers daily.
  • Pre-booked future appointments to increase repeat business.
  • Sanitized equipment and parts and maintained work areas in neat fashion.
  • Resolved customers concerns with knowledgeable and professional approach.
  • Handled incoming phone calls and sJessicaduled appointments.
  • Styled and designed traditional and contemporary hairstyles for men and women daily.
  • Utilized diverse knowledge to style hair as requested.
  • Selected hair colors, products and services based on customer preference and individually designed hair care plan.
  • Shaved [Number] customers daily using standard and straight razors or clippers.
  • Pursued continuing education and training to stay up to date with new trends and techniques.
  • Responded to customer inquiries by phone, email and in person.
  • Set up workstation and treatment room with products, equipment and supplies to facilitate services .
  • Met with customers to discuss style options, preferences and special requirements.
  • Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee sJessicadules to maximize operations.
  • Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.
  • Recommended hair styles to compliment clients' facial features and coloring.
  • Maintained updated knowledge of industry products and Jessicamical composition structure and properties.
  • Fielded incoming phone calls and sJessicaduled client appointments.
  • Designed and recommended home hair care regimens and treatments to meet individual customer needs.
  • Updated appointment calendar and set shift sJessicadules.
  • Restocked shelves with products, purchased new inventory and controlled loss.
  • Politely answered phone calls and sJessicaduled [Number] appointments daily for new and return clients while monitoring sales area and employees.
  • Examined hair texture and condition to determine appropriate treatment.
  • Drove retail sales through salon product and service promotion, making specific client recommendations.
  • Strategized future business updates and directed daily operations.
  • Conducted weekly product inventory counts and ordered new supplies.
  • Sold conditioner, shampoo, hair treatment and styling products to educate clients on proper hair care.
  • Cut and styled natural, artificial, colored or textured hair.
  • Mentored new staff to enhance salon development and increase productivity.
  • Designed contemporary new styles for people of different ages.
  • Supervised work performance to motivate and support staff.
  • Colored, cut and installed extensions according to referenced photo and desired outcome.
  • Created repeat business by developing long-term relationships with regular customers to increase client base [Number]%.
  • Introduced special hair treatments, scalp massage and styling tools to modernize and streamline services.
  • Employed curling and straightening styling techniques for ethnic hair types.
  • Maximized profits and sustained operations through implementation of new sales strategies and marketing promotions.
  • Monitored, tracked and recorded client satisfaction to maintain positive ratings.
  • Rewarded loyal clients with free products and incentive programs to show appreciation for continued business.
  • Introduced state-of-the-art techniques to color and treat hair.
  • Developed new hair styling techniques to increase satisfaction and return customers.
  • Spearheaded transition to computerized sJessicaduling, bookkeeping and inventory management procedures.
  • Offered clients catalog showcasing hairstyle options so they could decide on cut and color.
  • Trained stylists and assistant on layered cuts, clipper cuts and basic color application.
  • Applied specialized and modern techniques to create natural and theatrical client makeovers daily.
  • Leveraged [Software] to conduct and record monthly salon product inventory.
Zappos.Com, Inc. - Retail Store Manager
Las Vegas, NV, 06/2017 - 12/2021
  • Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Prepared and submitted nightly bank deposits.
  • Organized new stock for floor placement.
  • Improved profitability by executing daily, weekly and monthly floor plan changes.
  • Created engaging merchandise presentations to motivate impulse purchases.
  • Prevented store losses using awareness and attention to detail to detect gaps for corrective action.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Contributed to merchandising ideas at team meetings to increase sales.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Raised profits by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service and resolving customer issues.
  • Managed special store projects to improve store-wide processes and operations.
  • Positively impacted product relevance through careful distribution, merchandising and display techniques.
Myhr Partner - Claims Adjudicator
New York, NY, 06/2021 - 08/2021
  • Worked closely with employees and managers at all levels.
  • Explained complex regulations and policy guidelines to clarify claims process for insured parties.
  • Negotiated and settled claims according to information presented through reports, research and data verification.
  • Paid and processed claims within designated authority level.
  • Adhered to company and insurance client's guidelines in claims processes, estimate writing and claim closures.
  • Handled and processed variety of claims, including Unemployment and PUA.
  • Reviewed, evaluated and adjusted claims to promote fair and prompt settlement.
  • Entered claim transactions, including payments, reserves, and other documentation.
  • Reviewed claims to ensure accuracy, resulting in multiple claim reductions.
  • Double-Jessicacked and reviewed documentation for denied and accepted insurance claims.
  • Investigated questionable claims to determine payment authorization.
  • Obtained necessary information to complete proper evaluation of injury claims.
  • Completed required investigations on referred files within established timeframes.
  • Reviewed and resolved open claims and change orders to determine entitlement for additional payment.
  • Conducted daily reviews on claim files and verified sending of status letters to policyholders.
  • Gathered information from various third parties to determine claim acceptability.
  • Evaluated evidence with ultimate goal of creating positive outcomes for client's claims.
  • ResearJessicad and followed up on denied insurance claims.
  • Complied with company and insurance client's guidelines in claims processes, estimate writing and closing of claims, resulting in successfully worked cases.
  • Analyzed first reports of loss and underlying file material to determine if claim was suspect.
  • Evaluated acceptability of claims from third-parties and gathered comprehensive information.
  • Conducted claim and estimate re-inspections.
  • Managed caseload of 25 clients per week.
  • Verified and analyzed claims settlement data to ensure validity.
  • Examined claims investigated by independent adjusters.
  • Analyzed and audited open claims to calculate additional payments owed.
  • Maintained thorough understanding of fraudulent and illegal practices.

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School Attended

  • Tylan Highschool

Job Titles Held:

  • Barber
  • Retail Store Manager
  • Claims Adjudicator


  • High School Diploma

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