Barback Resume Example
Motivated and hardworking food & beverage staff member successfully multitasking in fast-paced hostile at times environment. Bringing skills to support team and customer needs with fast, high-quality dining assistance. Proficient in keeping tables clear, floors clean and supplies stocked. Good relationship-building and time management abilities. Dedicated to customer satisfaction, cleanliness and supply management. Highly productive and diligent with excellent conflict management and problem-solving abilities. ServSafe Certified. Hardworking and dedicated First Mate with extensive background aboard motor yachts (65' to 119')Contributes to efficient operations by handling navigation and monitoring activities. Manages important upkeep tasks, coordinates cargo movements and handles responses to different types of emergencies. Cheerful and upbeat Customer Service professional with history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions.
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- Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
- Recognized VIP customers immediately and provided special treatment, including preferred tables.
- Replenished bar glasses, garnishes and condiments.
- Checked identification for each person purchasing alcohol.
- Restocked condiments and drink station supplies to maintain customer satisfaction.
- Monitored customer movements and quickly cleared empty tables for future customers.
- Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
- Removed, washed and polished empty glasses, took plates to kitchen and discarded trash.
- Studied bartenders to learn recipes for different mixed cocktails.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Applied proactive and resourceful nature to create pleasant guest experiences.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
- Operated POS terminals to input orders, split bills and calculate totals.
- Arranged each place setting attractively, using clean, chip-free plates and utensils.
- Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
- Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Planned and prepared workflow schedules, delegating tasks for 25+ TEAM MEMBERS.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Supported sales management initiatives to optimize business development.
- Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty.
- Coached and mentored employees by delivering training, guidance and performance monitoring.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Escorted travelers to and from guest rooms and assisted with luggage.
- Offered guests details regarding hotel's amenities, local arts, and culture, nightlife, dining options, attractions and museums.
- Explained operational hotel room features to guests including how TV remote, heating/cooling, WiFi access and locks worked.
- Greeted visitors pleasantly upon arrival at hotel and offered immediate assistance.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Recognized by management for providing exceptional customer service.
- Improved customer satisfaction by finding creative solutions to problems.
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In the business world, everyone is paid in two coins: cash and experience. Take the experience first; the cash will come later.
Harold S.Geneen.
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- Length
Resume Overview
School Attended
- DR. MICHEAL KROP HIGH SCHOOL
Job Titles Held:
- Barback
- Server
- Assistant Manager
- Bell Attendant, ONSITE SUPERVISOR
Degrees
- High School Diploma
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