LiveCareer-Resume

Banquet Server resume example with 11+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Self-motivated and dependable [Job Title] offering [Number] years of restaurant industry experience. Proficient in assisting guests with reservations, takeout orders and general inquiries. Career history achieving high performance with minimal supervision.

Hardworking [Job Title] with [Number] years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.

Focused [Job Title] with over [Number] years of hands-on experience. Skillful in handling phone duties and reservations. Well-versed in coordinating large-scale events and intimate dining. Proactive and friendly professional with strengths in customer service, time management and effective planning.

Skills
  • Food Presentation
  • Safe food handling
  • Food safety understanding
  • Food inspection
  • Dining customer service
  • Buffet setup and takedown
  • Effective customer upselling
  • Price memorization
  • White glove service
  • Speech clarity
  • Point of Sale (POS) system operations
  • Customer Service
  • Sales Techniques
  • Customer order management
  • High-volume dining
  • Food transportation
  • Personal appearance standards
  • Hors d'oeuvres service
  • Physically coordinated
  • POS
  • Banquet hall set up
  • Time Management
  • Quality control
Experience
Banquet Server, 01/2016 to Current
Hy-VeeNew Ulm, MN,
  • Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
  • Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Set up for events with up to [Number] attendees, preparing serving and appetizer trays and setting tables.
  • Collaborated with host, bus person and cook to efficiently serve food and beverage options.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Verified food tray contents and transported each from kitchen to banquet hall.
  • Carried appetizer and drink trays around [Type] events, maneuvering around guests and furniture without spilling.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
Quality Control Inspector, 10/2019 to 01/2020
Raytheon Technologies CorpNew Kent, VA,
  • Conferred with scientific, engineering and technical personnel to resolve design, research and testing problems.
  • Used specialized tools to take precise measurements of various aspects of samples.
  • Trained newly hired employees by explaining company procedures, job duties and performance expectations.
  • Assessed materials, parts and products for conformance with quality control requirements and production specifications.
  • Adhered to all safety protocols to minimize equipment damage and avoid injuries.
  • Documented nonconformities immediately and recommended techniques for prompt resolution.
General Manager, 05/2004 to 10/2010
Yard HouseLong Beach, CA,
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Maximized time and manpower by consolidating data, payroll and accounting programs into one centralized system.
  • Managed and improved requirements, gaps analysis, training and development and new program rollout resulting in [Result].
  • Hired, coached and mentored team of [Number] sales representatives.
  • Forecasted sales, allocated resources and managed labor to improve productivity metrics by [Number]%.
  • Trained, managed and motivated employees to promote professional skill development.
  • Managed shrink processes and inventory levels for corrective action planning to save costs.
  • Delivered and implemented engagement, diversity and cultural programs using robust reporting tools to improve productivity and enhance staff morale.
  • Implemented effective customer service surveys to encourage feedback.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Built and maintained loyal, long-term customer relationships through effective account management.
Education and Training
GED: , Expected in 05/1997
Emmerich Manual High School - 2405 Madison Ave, IN
GPA:

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Resume Overview

School Attended

  • Emmerich Manual High School

Job Titles Held:

  • Banquet Server
  • Quality Control Inspector
  • General Manager

Degrees

  • GED

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