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Banquet Server Resume Example

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BANQUET SERVER
Professional Summary

First I enjoyed eerything concernig my jobs. I enjoy peple. When I was employed with Delaware State Univ. I would do what was ever task was gave to me We set up the ballroom in a 5 star fashion from top to bottom. Great customers with manners. Bev yes. Salad frst clear when we could main course ladies first when meal is completed clear when able. Salad clear when able. Once function is completed set-up for the next. If asked to do extra yes. When I see my co-workers need help yes. I was vey flexable. I consider myself as a people person. To me there is always something to do. I was asked to stay late yes. What ever I do I always do my very best. Quiet yes wiling to be trained in other dept . yes I have been in this field for over 15yrs. Dress code yes attendence yes. So I do consider myself well mannered. Friendly courtous well balanced. I enjoy every moment of any job.

Skills
  • Dining area cleanliness
  • Food and beverage pairings
  • Wine service
  • Buffet servicing
  • Tableside service
  • Front-of-house display creation
  • Guest seating arrangements
  • Wine and spirit expertise
  • Customer needs anticipation and conflict mitigation
  • Food running
  • High-volume dining
  • Physical coordination
  • Personal grooming standards
  • Hospitality service expertise
  • Food preparation
  • Menu memorization
  • To-go order preparation
  • Food preparation and safety
  • Table setting
  • Guest relations management
  • Table setting knowledge
  • Performance improvement
  • Bar terminology expertise
  • Item promotion
  • Banquet coordination
  • Arranging banquet hall
  • Food tray carrying
  • Set up and clean up buffets
  • Order accuracy
  • Food station setup
  • Beverage preparation
  • Food handling
  • Daily specials memorization
Work History
Banquet Server, 09/2013 to Current
Dover Downs Gaming & Entertainment Inc. – Dover, Deaware
  • Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Maintained event cleanliness during service by promptly clearing dishes after each course.
  • Applied wine and spirit expertise toward recommending appropriate parings for chosen meals and personal tastes.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Guided arriving guests to tables, took drink orders and relayed information to bartenders.
  • Adapted service based on customer requests and kitchen readiness.
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
  • Fostered enjoyable event atmosphere through friendly guest interactions
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Cleared dishes and glassware quickly following each course.
  • Returned reusable goods and serving equipment for inventory and restock.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered guest questions about events and food services during [Type] events.
  • Served appetizers, entrees and refilled beverages for events up to [Number] guests.
  • Coordinated [Number] events throughout [Number] banquet spaces, including weddings, reunions, and corporate meetings.
  • Delivered catered food and supplies to facility for on-time set-up.
  • Cleaned and sanitized work stations to meet health department regulations.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Presented food and beverages on buffet tables and drink stations to meet contract specifications and level of event formality.
  • Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings- increasing daily beverage sales by [Amount] % on average.
  • Executed synchronized meal service simultaneously serving multiple guests with speed and efficiency.
  • Directed and managed all banquet functions for [Number]-room [Type] property, including [Number] square feet of meeting space.
  • Kept track of event finances, including initial deposits, due payments and final balances.
  • Maintained flexible work schedule including evenings, weekends and on-call to meet event needs.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Prepared serving and appetizer trays and set tables for [Type] events with up to [Number] attendees.
  • Smoothly circulated appetizer and drink trays around [Type] events, offering selections to guests.
  • Managed event contracts, including estimates, event profiles and post-event summaries.
Producton Worker, 09/2012 to 04/2013
Procter Gamble – Dover, Delaware
  • Monitored social media and online sources for industry trends.
  • Worked with [Type] customers to understand needs and provide [Type] service.
  • Developed team communications and information for [Type] meetings.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Handled [Number] calls per [Timeframe] to address customer inquiries and concerns.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Increased customer satisfaction by resolving [Product or Service] issues.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Transported [Product or Service] to customer locations [Timeframe].
  • Led [Type] team in delivery of [Type] project, resulting in [Result].
  • Resolved [Type] problems, improved operations and provided exceptional client support.
  • Saved $[Amount] by implementing cost-saving initiatives that addressed long-standing problems.
Catering Server, 09/2006 to 06/2012
Delaware State University – Dover, Delaware
  • Loaded and unloaded delivery van carefully to maximize efficiency.
  • Maintained effective supply levels by counting, monitoring and reordering food stock and dry goods.
  • Packaged condiments for transportation to event locations.
  • Prepared and maintained drink stations throughout catering events.
  • Promoted customer loyalty by efficiently handling food and service complaints.
  • Wrapped silverware and folded napkins according to standard procedures or in requested arrangements.
  • Fostered enjoyable event atmosphere through friendly guest interactions
  • Monitored dietary restrictions and served guests with special needs.
  • Cleaned and sanitized work stations to meet health department regulations.
  • Presented food and beverages on buffet tables and drink stations to meet contract specifications and level of event formality.
  • Served plated dinners with up to [Number] courses.
  • Served appetizers, entrees and refilled beverages for events up to [Number] guests.
  • Executed synchronized meal service simultaneously serving multiple guests with speed and efficiency.
  • Delivered catered food and supplies to facility for on-time set-up.
  • Arranged catering service serving up to [Number] by documenting items ordered and [Action].
  • Returned reusable goods and serving equipment for inventory and restock.
  • Set up and broke down catering services at [Type], [Type] and [Type] events.
  • Used varied meal preparation methods to create preselected food offerings for catering clients.
  • Cleared dishes and glassware quickly following each course.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Maintained flexible work schedule including evenings, weekends and on-call to meet event needs.
  • Arranged linens and table settings according to seating plan and event theme.
  • Provided friendly, courteous service to create memorable moments for guests.
Education
High School Diploma: 06/1977
Lake Forest High School - Felton, DE
  • Thesis: [Name of Thesis]
  • Member of [Fraternity or Sorority Name]
  • Awarded [Award Name]
  • Elected Captain of [Team]
  • Elected to [Elected Position] for [Student Organization, Fraternity or Sorority] in [Year]
  • Member of [Student Organization or Club Name]
  • Member of [Honor's Society Name]
  • Graduated summa cum laude
  • Received [Scholarship Name]
  • Graduated in Top [Number]% of Class
  • Continuing education in [Subject]
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Resume Overview

Companies Worked For:

  • Dover Downs Gaming & Entertainment Inc.
  • Procter Gamble
  • Delaware State University

School Attended

  • Lake Forest High School

Job Titles Held:

  • Banquet Server
  • Producton Worker
  • Catering Server

Degrees

  • High School Diploma : 06/1977

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