banquet server resume example with 6+ years of experience
- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
- :
Attentive Banquet Server with 12+ years of serving experience. Highly motivated and engaging server. Dedicated to creating the ultimate guest experience at banquets and special events. Dependable Banquet Server with excellent coordination and workplace focus. Dedicated to maintaining a professional demeanor with co-workers and patrons alike. Skilled in sanitary and efficient food handling. Energetic Banquet Server with high personal appearance standards and excellent customer service skills. Capable of transporting food without error and in accordance with health guidelines. Smooth Banquet Server with 5+ years of banquet experience. Successful at handling food and beverage services and fulfilling customer requests efficiently. Expert in banquet events with great eye for detail and friendly personality. Adaptable Banquet Server with outstanding reputation of fantastic service for up to 300 guests at banquet events. Take initiative for top-of-the-line services and efficient event setup and take down. Well-versed in banquet services with commitment to reliability and efficiency. Hotel dining and catering professional well-versed in guest services and food and beverage operations. Experienced in large-scale events, as well as intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase likelihood of repeat business. Ultimately the guy that reaches for the sky. Enthusiastic Banquet Server eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of how a banquet event should be properly ran. Recognized consistently for performance excellence. Motivated to learn, grow and excel.
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Monarch Casino Black Hawk – Reno, NV
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Assigned work tasks and coordinated activities of dining room personnel to deliver prompt, courteous service to patrons.
- Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
- Checked on tables and drink needs while refilling water glasses and bringing supplies to customers.
- Loaded trays with accessories, including eating utensils, napkins and condiments.
- Adapted service based on customer requests and kitchen readiness.
- Maintained event cleanliness during service by promptly clearing dishes after each course.
- Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Monarch Casino Black Hawk – Black Hawk, CO
- Adapted service based on customer requests and kitchen readiness.
- Maintained customer satisfaction with timely table check-ins to assess drink or other needs.
- Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
- Maintained event cleanliness during service by promptly clearing dishes after each course.
- Checked identification to enforce age requirement for alcoholic beverages.
- Used cash registers and credit card machines to cash out customers, handling up to $2,000 in cash per event.
- Checked on tables and drink needs while refilling water glasses and bringing supplies to customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Aimbridge Hospitality – Andover, MA
- Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
- Maintained customer satisfaction with timely table check-ins to assess drink or other needs.
- Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Upheld high standards of service by keeping detailed records of alcohol and mixer inventories and making orders on-time.
- Maintained high levels of bar safety by closely monitoring guests' conditions and discontinuing service or asking patrons to leave.
- Prevented contamination and maintained organization of bar by regularly cleaning bar, cups and mixing supplies.
- Visited new customers within 2 minute to make introductions, discuss specials, take drink orders and build immediate positive connections with guests.
- Loaded trays with accessories, including eating utensils, napkins and condiments.
- Checked identification to enforce age requirement for alcoholic beverages.
- Used cash registers and credit card machines to cash out customers, handling up to $1,000 in cash per event.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
- Mixed both standard and specialized drink orders using variety of ingredients, including liquor, bitters, sugars and fruits.
National Park College - Hot Springs, AR
- Graduated Top Student of Class
National Park College - Hot Springs, AR
- Continuing education in Hospitality
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Resume Overview
School Attended
- National Park College
- National Park College
Job Titles Held:
- Banquet Server
- Banquet Server
- Bartender/Server
Degrees
- GED
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