Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Experienced Baker with expertise in [Area of expertise], preparing large-scale orders and managing workloads. Adept in the usage of modern bakery equipment.

  • Spoilage control
  • Opening and closing duties
  • Professional telephone manner
  • Solid problem solver
  • Excellent math skills
  • Product personalization
  • Food trend knowledge
  • Weights and measures
  • Kitchen safety
  • Sanitation and cleanliness
  • Inventory management
  • Calm under pressure
  • Cooperative team player
  • Flexible
05/2017 to 08/2019
Baker Bristol Farms Palm Desert, CA,
  • Controlled spoilage by generating turn movement and maintaining monthly inventory.
  • Monitored cooking completion times for efficient use of ovens and other equipment.
  • Maintained safe and sanitary area by checking food products' temperature and freshness.
  • Merchandised food, including garnishes for serving presentation.
  • Produced [Number] units of finished bread per [Number]-hour shift.
  • Supervised and communicated with vendors for efficient delivery of wholesale orders.
  • Followed code dating procedures and adhered to legal regulations governing product labeling and packaging.
  • Offered product samples and answered questions for wholesale customers.
  • Designed appealing product displays.
  • Maintained daily pars to ensure availability of products at all times.
  • Maintained current knowledge of pricing, ingredients, product availability and current promotion.
  • Maintained atmosphere of enthusiastic customer awareness with emphasis on fast, friendly customer service.
  • Decreased waste and spoilage by [Number]% over period of [Number] months.
  • Inspected products for quality assurance before display.
  • Maintained temperature, sweep and sanitation logs.
  • Rolled, cut and shaped dough to form bread, rolls, cookies, cupcakes, pie crusts and other baked goods.
06/2013 to 07/2013
Cashier Iowas Of Oklahoma Perkins, OK,
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answering questions and offering advice.
  • Processed returned items in accordance with store policy.
  • Read weekly sales inserts and monitored price changes.
  • Monitored sidewalk sales events to protect products, added new merchandise and rang up purchases at outside registers.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Received payments for [Product or Service] and issued receipts reflecting zero balances or additional payments required to bring accounts current.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Worked closely with front-end staff to assist customers.
  • Smoothly processed incoming orders, handling over [Number] transactions per day with exceptional accuracy.
  • Increased sales [Number]% by suggesting specific purchases to customers and [Action].
  • Welcomed customers, offering assistance to help find necessary store items.
  • Processed customer payments quickly and returned exact change and receipts.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
04/2009 to 09/2011
Service Deli Clerk Kroger Bennett, CO,
  • Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Received new inventory and rotated stock by dates to keep items fresh and usable.
  • Checked signage and pricing to verify accurate displays on counters and in cases.
  • Prepared orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Gave exceptional customer service to all guests, including during peak business periods, which resulted in increased sales and [Number]% boost in revenues.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Protected food from spoilage by storing according to safety procedures.
  • Accepted and processed cash, check, card and mobile payments, maintaining [Number]% accuracy rate.
  • Cross-trained in [Type] and [Type] positions to support team and help meet all customer needs.
  • Documented and entered special orders for event catering and party trays using [Software].
  • Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
  • Verified proper operation of refrigerators, freezers and warming lamps by collecting temperature readings each [Timeframe].
  • Followed recipes and customer request details to prepare high-quality, delicious meals.
  • Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
  • Completed orders of all sizes according to customer preferences, improving patron retention by [Number]%.
  • Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
  • Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
  • Kept all utensils, dishes and glasses clean and ready for customer use.
  • Used mental math and available tools to total materials needed, costs and payment due quickly and efficiently.
Education and Training
Expected in 06/2001
Binghamton City School District - Binghamton, NY
Expected in 10/2021
Associate of Applied Science:
American International University - Tuscon, AZ

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Resume Overview

School Attended

  • Binghamton City School District
  • American International University

Job Titles Held:

  • Baker
  • Cashier
  • Service Deli Clerk


  • GED
  • Associate of Applied Science

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