Experienced Baker with expertise in [Area of expertise], preparing large-scale orders and managing workloads. Adept in the usage of modern bakery equipment.
Skills
Spoilage control
Opening and closing duties
Professional telephone manner
Solid problem solver
Excellent math skills
Product personalization
Food trend knowledge
Weights and measures
Kitchen safety
Sanitation and cleanliness
Inventory management
Calm under pressure
Cooperative team player
Flexible
Experience
05/2017 to 08/2019
BakerBristol Farms – Palm Desert, CA,
Controlled spoilage by generating turn movement and maintaining monthly inventory.
Monitored cooking completion times for efficient use of ovens and other equipment.
Maintained safe and sanitary area by checking food products' temperature and freshness.
Merchandised food, including garnishes for serving presentation.
Produced [Number] units of finished bread per [Number]-hour shift.
Supervised and communicated with vendors for efficient delivery of wholesale orders.
Followed code dating procedures and adhered to legal regulations governing product labeling and packaging.
Offered product samples and answered questions for wholesale customers.
Designed appealing product displays.
Maintained daily pars to ensure availability of products at all times.
Maintained current knowledge of pricing, ingredients, product availability and current promotion.
Maintained atmosphere of enthusiastic customer awareness with emphasis on fast, friendly customer service.
Decreased waste and spoilage by [Number]% over period of [Number] months.
Inspected products for quality assurance before display.
Maintained temperature, sweep and sanitation logs.
Rolled, cut and shaped dough to form bread, rolls, cookies, cupcakes, pie crusts and other baked goods.
06/2013 to 07/2013
CashierIowas Of Oklahoma – Perkins, OK,
Provided assistance with purchases, locating items and signing up for rewards programs.
Helped customers find specific products, answering questions and offering advice.
Processed returned items in accordance with store policy.
Read weekly sales inserts and monitored price changes.
Monitored sidewalk sales events to protect products, added new merchandise and rang up purchases at outside registers.
Assisted customers with account updates, new service additions and promotional offers.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Received payments for [Product or Service] and issued receipts reflecting zero balances or additional payments required to bring accounts current.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Learned roles of other departments to provide coverage and keep store operational.
Drove sales and add-on purchases by promoting specific item options to customers.
Trained new team members in cash register operation, stock procedures and customer service.
Worked closely with front-end staff to assist customers.
Smoothly processed incoming orders, handling over [Number] transactions per day with exceptional accuracy.
Increased sales [Number]% by suggesting specific purchases to customers and [Action].
Welcomed customers, offering assistance to help find necessary store items.
Processed customer payments quickly and returned exact change and receipts.
Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Properly verified customer identification for alcohol or tobacco purchases.
Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Troubleshot and resolved issues with cash registers, card scanners and printers.
04/2009 to 09/2011
Service Deli ClerkKroger – Bennett, CO,
Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
Received new inventory and rotated stock by dates to keep items fresh and usable.
Checked signage and pricing to verify accurate displays on counters and in cases.
Prepared orders by slicing, weighing, packaging and pricing meats and cheeses.
Gave exceptional customer service to all guests, including during peak business periods, which resulted in increased sales and [Number]% boost in revenues.
Updated displays, cases and other customer-facing areas to increase sales of special items.
Protected food from spoilage by storing according to safety procedures.
Accepted and processed cash, check, card and mobile payments, maintaining [Number]% accuracy rate.
Cross-trained in [Type] and [Type] positions to support team and help meet all customer needs.
Documented and entered special orders for event catering and party trays using [Software].
Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
Verified proper operation of refrigerators, freezers and warming lamps by collecting temperature readings each [Timeframe].
Followed recipes and customer request details to prepare high-quality, delicious meals.
Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
Completed orders of all sizes according to customer preferences, improving patron retention by [Number]%.
Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
Kept all utensils, dishes and glasses clean and ready for customer use.
Used mental math and available tools to total materials needed, costs and payment due quickly and efficiently.
Education and Training
Expected in 06/2001
GED: Binghamton City School District - Binghamton, NY GPA:
Expected in 10/2021
Associate of Applied Science: American International University - Tuscon, AZ GPA:
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