Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Highly professional Instructor/Writer with over 20 years of experience planning and delivering military classroom and field training exercises. Skillful, energetic, and meticulous with exceptional abilities in developing, adjusting, and improving programs to meet changing needs. Comprehensive knowledge of battle-ready training needs with diverse scenarios focused on maximizing individual and team effectiveness. Strengths include implementing team-based training processes and managing physical, fiscal, and human resources to execute first-rate training programs. Committed to ensuring training programs provide competencies necessary to execute objectives. Active Top Secret security clearance.

Thorough Background Investigator skilled in prioritizing tasks and meeting deadlines. Professional and friendly with the ability to maintain full confidentiality. Over one year of experience conducting comprehensive background investigations and collecting and analyzing data.

Customer-oriented, with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development.

Core Qualifications
  • Trend Analysis
  • Equipment life cycle planning
  • Materials development
  • Troop deployment readiness
  • Team leadership
  • Risk Management
  • Office Management
  • Surveillance
  • Conflict Management
  • Classroom instruction
  • Continuous learning
  • Maintenance background
  •  Writing
  •  Customer Service
  • Microsoft Windows
  • Microsoft Access
  • Program Management
  • Editing
  • Leadership
  • Logistics
  • Program planning
  • Weapons expertise
  • Senior staff briefings
  • Trouble Shooting
  • Surveillance Research
  • Troubleshooting
  • Research
  • Field training
  • Operations management
  • Background investigations
  • Risk management evaluation background
  •  Planning
  •  Teamwork
  •  Multi Tasking
  • Microsoft Word
  • Problem Solving
  • Microsoft Outlook
  • Selected Accomplishments
    • Demonstrated the highest level of professionalism, ensuring all assigned ranges were fully functional at all times, resulting in no lost training time or delays; conducted more than 700 training sessions.
    • Conducted more than 150 Leader Professional Development training sessions for Joint Battle Staff, increasing my knowledge of emerging insurgent tactics and improving their ability to respond to threats.
    • Maintained 100% accountability of all equipment valued in excess of $3M with no losses.
    04/2018 to 04/2019
    Background Investigator Rehmann Cheboygan, MI,
    • Highly experienced background investigator with a track record of success conducting comprehensive and in-depth personal interviews with potential DOD-personnel Security Clearance candidates, previous employers, associates, and references, aiming to obtain facts to resolve material issues, and to establish the background, reputation, character, and suitability of DOD-personnel subjects involved in the Security Clearance Investigative Process
    • Confirmed authenticity of documents provided by subjects, and provide correlating information to the employer; checked various public records, associated with subjects’ past and present professional and personal statuses. Derived background information from various identified sources; performed research on applicants’ / subjects’ financial, professional and personal backgrounds
    04/2012 to 09/2015
    Instructor/Writer Brinks Lewiston, ME,
    • Plan, organize, program development and perform training activities
    • Provide Initial Entry Training and One Station Unit Training for 15,500 soldiers.
    • Enforce composite risk management standards to prevent accidents and ensure the safety of trainees and instructors
    • Consult with supervisors and management on scheduling, availability of facilities and resources, and logistics support, inventory control and management.
    • Maintain electronic database-tracking systems to document training progress and deadlines.
    • Evaluate personnel performance to ensure proper progression, assessing the training needs and providing guidance on improving performance
    • Prepare employee-sensitive training records and forms. Receive and process written documents for review, action, and/or signature of Director
    • Installed, tested and serviced weapon systems, ensuring that they functioned correctly
    03/2010 to 02/2012
    Significant Actions Officer/Manager Town Of Flower Mound Flower Mound, TX,
    • Reviewed training plans, deployments, and other readiness issues
    • Increased overall efficiency and maintained high standards of accuracy in publication of 130,000 Combined Information Data Network Exchange actions
    • Reviewed more than 1,900 division-level daily operational summaries from five subordinate units
    • Authored more than 500 executive summaries to provide Commander with critical insight joint operations
    • Instrumental in leading 300 military and civilian personnel on two air movements, ensuring successful, seamless re-posturing of the Joint Operations Command within Iraq and onward to Kuwait
    • Developed information and reported on assessment of unit training status, strengths, and weaknesses
    • Reviewed and edited job descriptions, areas of special emphasis, and additional duties documents
    • Set levels of authority, specific responsibility, and personal accountability with documented expectations
    03/2009 to 02/2010
    Operations Non-Commissioned Officer United States Army City, STATE, United States
    • Oversaw, coordinated, and controlled activities to support training, exercises, and operations
    • Monitored effectiveness in meeting readiness requirements, promptly addressing problems or delays
    • Shaped operational strategy and supported tactical decisions with vital input on carrying out strategic plans
    • Managed production control, logistics, cost control, and materials planning
    • Coordinated with multiple units at the Joint Task Force Compound to prepare for and provide a proper training environment for subordinate headquarters to refine operating procedures
    • Setup Assault Command Post and oversaw XVIII Airborne Corps Joint Task Force Compound operations and logistical needs
    • Served as Dragon Air Lead NCO during Operation Unified Response Out-load in Haiti
    10/2006 to 03/2007
    Investigator/Gunner/Principal Tactical Adviser United States Army, Joint Service Intelligence Team City, STATE,
    • Responded to 300 ground combat missions as battlefield first responder
    • Contributed to capture of more than 200 anti-Iraqi force insurgents and the disruption of improvised explosive device making networks with relentless investigative efforts
    • Provided support for Explosive Ordnance Disposal company, conducting technical and tactical trend analysis, and collected evidence from improvised explosive devices
    • Directly responsible for possession and delivery of more than 2,000 high priority improvised explosive devices and explosively formed projectile evidence items for exploitation and possible link of bio metric data
    09/2005 to 02/2009
    Squad Leader/Assistant Operations NCO United States Army City, STATE,
    • Applied past combat experience to train and prepare soldiers to meet rigorous deployment requirements
    • Enhanced troop readiness to assume next higher position without hesitation
    • Consistently trained to the standard, leading by example to enhance subordinate growth and responsibility
    • Utilized every opportunity to teach, coach, and mentor, motivating soldiers to increase tactical knowledge from previous lessons learned
    • Supervised the activities of and provided for the discipline, morale, and welfare of 30 soldiers while committing to ensuring the best quality of life for soldiers
    • Provided onsite training using trend analysis during train up for future deployments
    • Delivered an exceptional level of service to each customer by listening to concerns and answering questions
    07/2004 to 03/2005
    Armed Security Guard Dyncorp International LLC City, STATE,
    • Coordinated work assignments, evaluated performance and ensured a safe work environment.
    • Expertly managed reports, supply and logistics ordering systems to overall increase quality 
    • Safeguard entrance and flow of personnel entering base complex, ensuring safety and security procedures were enforced.
    08/1999 to 02/2004
    Fire Department Station Chief United States Air Force City, STATE,
    • Supervised over 30 personnel both military and civilian daily to oversee shift operations 
    • Successfully maintained personnel records, supply and logistics ordering system to ensure overall effectiveness of force were met.
    • Ensured equipment were maintained/inspected in accordance with manufacture recommendations.
    • Conducted meetings to establish trends in performance so that training standards or improvements were properly sent to higher command.
    08/1996 to 08/1999
    Fire Department Crew Chief United States Air Force City, STATE,
    • Supervised and trained over 50 personnel on safety procedures, operations of equipment, and readiness.
    • Ensured all assignee equipment was within good working order and discrepancies were properly handled with vendors.
    • Enhanced personnel readiness through hands on approach to training and physical fitness. 
    04/1994 to 07/1996
    Firefighter United States Air Force City, STATE,
    • Administered medical care to injured persons and responded to air/ground emergencies.
    • Maintained self improvement through studying of equipment manuals, Standard Operating Procedures, and training.
    • Volunteered to teach and interact with public threw demonstration events at vendors tables.
    Technical Skills

    Command Post of the Future (CPOF), Tiger Software, Falcon View, Combined Information Data Network Exchange (CIDNE), Microsoft (MS) Windows Operating Systems, MS Office Software (Word, Excel, PowerPoint, Outlook), MS Internet Explorer, Field Work System (FWS), Personnel Investigations Processing System (PIPS), Google Applications. 

    Expected in 2015
    Associate of Science: Gun Smith
    Sonoran Desert Institute - Scottsdale, AZ

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    Resume Overview

    School Attended

    • Sonoran Desert Institute

    Job Titles Held:

    • Background Investigator
    • Instructor/Writer
    • Significant Actions Officer/Manager
    • Operations Non-Commissioned Officer
    • Investigator/Gunner/Principal Tactical Adviser
    • Squad Leader/Assistant Operations NCO
    • Armed Security Guard
    • Fire Department Station Chief
    • Fire Department Crew Chief
    • Firefighter


    • Associate of Science

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