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Back up Process Assitant Resume Example

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BACK UP PROCESS ASSITANT
Professional Summary

I love working amazons its my pleasure to work with this amazing world growth company , finished with my 5th peak got lots of experiences and building great relationship with different leadership in this my first home company. with this 4.2yrs of my working history i got big opportunity to meet different background of peoples and making good team mate in which it makes me real succeed and learn many ideas and valued. Goal-oriented worker with outstanding knowledge of organization and product issues. Proven history of increasing productivity and customer satisfaction with great phone skills and talents. Committed to best-in-class customer service and maintaining professionalism. Hardworking bringing years of experience meeting customer needs via telecommuting roles. Skilled at listening to customers, meeting productivity targets and maintaining current knowledge of company offerings. Offering empathy, reliability and enthusiasm for satisfying customers.

Its my honor to work with this great company Amazon proven my 5th peak 2020 . and we successfully hit our stow goal 1.427M processed in 24 hour periods. we made history .if i get better opportunities it would be mine privileges to deserve it and giving fully proven records to be greatest leader of greatest company Amazon.

Skills
  • Microsoft Office
  • Training development aptitude
  • Strategic sales knowledge
  • Report preparation
  • Recordkeeping strengths
  • Warehousing functions
  • Order fulfillment
Work History
12/2020 to CurrentBack up Process Assitant Amazon | Etna, OH
  • Increased equipment lifetime by designing schedules and updated protocols for equipment inspections and maintenance.
  • Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Developed monthly and daily production output plans to deliver on customer service and financial metrics.
  • Audited team performance and compliance with productivity and quality standards.
  • Planned production schedules for , taking employee production rates, company needs and seasonal changes into account.
  • Continuously checked products for quality assurance according to strict guidelines.
  • Mentored newly hired employees on equipment and developed training manual for all s to use for reference purposes.
  • Trained new AA,S by relaying information on company procedures, safety requirements and delivered constructive criticism upon completion of job tasks.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Worked different stations each month to provide optimal coverage and meet production goals.
  • Operated equipment to move heavy loads and maintain production levels.
02/2017 to CurrentInbound Problem SolverAmazon | Etna, OH
10/2016 to CurrentInbound StowerAmazon | Etna, OH
  • Drove productivity and process efficiency through stowing .
  • Hit the stow goal above 100% and with good stow quality.
  • Clean station and fully function on the safety manner.
  • Outstanding stowing performances from my reported supervisor and team lead.
02/2009 to 08/2016Security GuardCommand Security Corp. | Baltimore, MD
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
  • Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
  • Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
  • Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
  • Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Provided basic first aid and CPR to individuals in need of medical care until arrival of emergency medical personnel.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Identified violators and escorted departing personnel to guard against theft of property.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Education
02/2007Associate of Arts | Sociology And AnthropologyPATHRI MULTIPLE CAMPUS, NEPAL
Certifications
  • Certification of great problem solver in Amazon.
  • Outstanding stow rate certification.
  • Hazmat and safety lift gate operator certification.
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Resume Overview

Companies Worked For:

  • Amazon
  • Command Security Corp.

School Attended

  • PATHRI MULTIPLE CAMPUS

Job Titles Held:

  • Back up Process Assitant
  • Inbound Problem Solver
  • Inbound Stower
  • Security Guard

Degrees

  • 02/2007 Associate of Arts | Sociology And Anthropology

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