Kinesiology student with background in sales, leadership, and caring for others. Strong technical proficiency with work history in sales and babysitting. In-depth knowledge of most Office360 products. Proven history of performance in communication and efficiency. I am an organized and motivated employee eager to apply time management and organizational skills in various environments who is seeking entry-level opportunities to expand skills while facilitating company growth.
Skills
Verbal and Written Communication
Microsoft Word
Follows Directions
Fast learner
Works well with others
Bathing, Grooming and Dressing
Exercise and Outdoor Activities
Meal and Snack Preparation
Activity Planning
Parent Interaction
Relationship Building
Problem-Solving
Praise and Encouragement
Dependable and Responsible
Experience
08/2022 to Current
Physical Therapy TechnicianTown Sports International Holdings Inc – Garnerville, NY,
Set up equipment and gear for physical therapy appointments according to treatment plans.
Helped with basic clinical needs and responded to patient requests.
Assisted patients during physical therapy procedures to restore function and reduce pain.
Supported patients in physical therapy procedures to restore function and decrease pain.
Followed up with patients about needs and appointments.
Promoted continuous patient advocacy for health and safety.
Communicated with other physical therapy staff to discuss patient progress and potentially modify treatment.
Cleaned therapy equipment following each appointment to achieve sanitary regulations.
Sat in on appointments with head therapist and recorded progress, measurements and notes for future reference.
Documented patient progress, treatments and data in charts.
Administered therapy treatments to patients using hands or therapeutic devices.
Answered questions from patients about proper form when performing exercise routines at home.
Maintained therapy spaces and equipment in top condition by cleaning, sanitizing and inspecting for damages.
06/2015 to Current
BabysitterSan Francisco Goodwill – Commerce, CA,
Monitored children's safety and well-being to prevent accidents and falls.
Enforced rules to teach good manners and maintain safe environment.
Cared for children of various ages and assisted with feeding, dressing and daily activities.
Read stories and played alphabet games to promote early literacy.
Minimized TV and mobile device time by engaging children with games and physical books.
Communicated with parents about daily activities and any concerning behaviors.
Supervised and cared for children ages 1 to 13.
Listened to parent directions and followed guidelines for children's care.
Communicated with parents to learn about children's needs and family rules.
Worked to keep home areas neat and tidy.
Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
Reported accidents, injuries or hazards to promote safety and security for children.
Provided safe transportation to and from activities and events.
11/2020 to 02/2021
Key HolderRogers Group Inc – Murfreesboro, TN,
I started out as a sales associate during the holiday season where I was responsible for keeping the store organized and clean
When it came to customers, I assisted with helping them pick out sporting apparel for themselves, gifts for others, and assisting them in other way they may have needed to ensure they had an enjoyable experience in the store
I got promoted to key holder after a month of being at the store where I was responsible for either opening or closing the store
During this time, I also learned how to multitask even more efficiently because I was often working a shift by myself and had to be able to help multiple people while ensuring no merchandise was taken
Supervised bank deposits and security procedures to support store opening and closing.
Protected store assets by assisting with audits, routine cycle counts and physical inventory.
Worked with store management to identify opportunities to drive business and increase sales and profits.
Operated cash register.
Maintained store and maintained appearance.
Performed store opening and closing tasks to comply with preset store operations guidelines.
Opened and closed store in absence of senior managers.
07/2020 to 10/2020
Customer Service RepresentativeRevzilla – Maple Grove, MN,
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Assisted customers with making payments or establishing payment plans to bring accounts current.
Fielded customer complaints and queries, fast-tracking them for problem resolution.
Consulted with customers to resolve service and billing issues.
Made outbound calls to obtain account information.
Answered inbound calls, chats and emails to facilitate customer service.
06/2019 to 08/2019
Sales Associate Company Name – City, State,
I worked as a salesperson for Vector selling Cutco Knives
Interacted with customers to understand particular needs and identify products and services best suited to helping in achieving goals.
Listened to customers to understand needs and refer to optimal services.
Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Contacted new and existing customers to outline benefits of products.
Monitored customer order process and addressed customer issues.
Followed-up with clients after installations to assess quality service and customer satisfaction.
Demonstrated product features to align with customer needs.
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Education and Training
Expected in 06/2019 to to
High school diploma: Northwest High sChool - , GPA: Completed the requirements by the state and my high school, needed to complete my high school education. I was in National Honors Society and finished high school, GPA: 3.45
Expected in to to
: Kinesiology Tarrant County College District - Fort Worth, TX GPA:
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